Michaella Joseph
Chelsea,MA
Summary
Detail-oriented Environmental Services Housekeeper with extensive understanding of sanitation and infection control techniques. Works quickly and effectively with little to no supervision, following established schedules and procedures. Initiates proper cleaning techniques to complete housekeeping tasks. Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting and polishing. Proven history of performing with excellent work ethic and dependability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Environmental Services Housekeeper
Boston Children's Hospital (VPNE)
Boston, MA
02.2024 - Current
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Vacuumed carpets and upholstered furniture.
- Swept, mopped, scrubbed and waxed floors.
- Dusted furniture, pictures, window sills and other surfaces.
- Stocked linen closets with fresh linens as needed.
- Emptied trash receptacles and disposed of waste materials properly.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Maintained cleaning equipment in a clean and orderly fashion.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Removed spots from rugs using appropriate methods.
- Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
- Maintained inventory of cleaning supplies used throughout shift.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Checked inventory for required supplies and made lists for needed cleaning products.
Housekeeping Room Attendant
Ann Mark Nursing Home
Malden, MA
10.2023 - 03.2024
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Inspected all assigned rooms upon completion of cleaning duties.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Assisted in laundry operations when needed by sorting linens and loading machines.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Ensured compliance with health regulations regarding sanitation procedures.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Cleaned machined parts after completion of operations using appropriate cleaning methods.
- Transported patients to various locations within the hospital or nursing home facility as needed.
- Performed deep cleaning duties such as shampooing carpets or polishing furniture when required.
Housekeeping Assistant
General Hospital
Port Au Prince, HAiti, Ouest
02.2020 - 10.2023
- Cleaned guest rooms and bathrooms, including changing bed linens and replenishing towels and toiletries.
- Vacuumed carpets, dusted furniture, mopped floors, and emptied trash cans in all public areas of the hotel.
- Assisted guests with special requests or needs while on property.
- Maintained cleanliness standards for all assigned areas according to company policies and procedures.
- Stocked carts with cleaning supplies, linen, and other items as needed.
- Reported any maintenance issues or damages to appropriate personnel.
- Inspected vacated rooms for cleanliness and damage prior to room being put back into inventory.
- Responded promptly to guest inquiries regarding housekeeping services.
- Performed deep-cleaning tasks such as shampooing carpets or steam-cleaning upholstery as required.
- Provided assistance with laundry duties when necessary.
- Ensured that safety protocols were followed at all times while performing job duties.
- Received feedback from guests regarding overall satisfaction with housekeeping services provided.
- Disinfected surfaces using approved chemicals in order to prevent spread of germs or bacteria.
- Followed proper sanitation practices when handling soiled linens or cleaning materials.
- Assisted colleagues with restocking supplies throughout the day as needed.
- Checked each room after cleaning was completed in order to ensure it met quality standards.
- Delivered extra amenities such as pillows, blankets, or additional towels upon request.
- Participated in regular training sessions related to health and safety regulations.
- Communicated effectively with supervisors regarding any problems encountered during shift.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintained and organized cleaning supplies stock.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Returned rooms to occupant-ready status to satisfy future guests.
- Swept and damp-mopped private stairways and hallways.
Education
Associate of Business Administration - Marketing
University Of Haiti
Port Au Prince, Haiti12-2022
High School Diploma -
College Saint Jean Baptiste
Haiti07-2020
GED -
Cambridge Learning Center
Cambridge, MASkills
- Waxing and Buffing
- Commercial equipment operations
- Infection Control
- Room preparation
- Customer Service
- Waste disposal
- Customer service-focused
- Housekeeping
- Health and safety compliance
- Chemical Handling
- Restocking supplies
- Bathroom cleaning
- Restroom detailing
- Safe cleaning with chemicals
- Guest Relations
- Dusting
- Residential Cleaning
- Window Cleaning
- Quality Assurance
- Supply Inventory Management
- Vacuuming and sweeping
- Hospitality background
- Hardworking
- Cleaning methods
- Teamwork
Certification
- CPR
- Microsoft ( word, Excel, Windows)
Languages
French
Native/ Bilingual
Haitian Creole
Full Professional
Spanish
Limited
Timeline
Environmental Services Housekeeper
Boston Children's Hospital (VPNE)
02.2024 - Current
Housekeeping Room Attendant
Ann Mark Nursing Home
10.2023 - 03.2024
Housekeeping Assistant
General Hospital
02.2020 - 10.2023
Associate of Business Administration - Marketing
University Of Haiti
High School Diploma -
College Saint Jean Baptiste
GED -
Cambridge Learning Center