Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaella Rodriguez

Houston,TX

Summary

Personable Medical Assistant bringing 11 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

11
11
years of professional experience

Work History

Medical Assistant

Albany Obstetrics & Gynecology
Albany, NY
03.2024 - 06.2024
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Personal Care Assistant

Belvedere Health Services
Albany, NY
07.2022 - 05.2024
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Laundered clothing and bedding to prevent infection.
  • Provided ongoing compassionate patient care for each client.
  • Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
  • Completed scheduled patient check-ins and progress reports for clients.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
  • Transported patients to medical, dental and personal care appointments.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Supported bathing, dressing and personal care needs.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Followed safe lifting and transferring techniques to transport residents.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed care plan and directions to administer medications.
  • Improved patient outlook and daily living through compassionate care.

Medical Assistant

St Peters Health Partners
Albany, NY
10.2023 - 03.2024
  • Documented notes during patient visits.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Incorporated outside records into charts and EHR.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Labeled and completed lab requisitions using ICD and CPT coding.

Behavioral Health Specialist

The Arc of Rensselaer County
Troy, NY
08.2015 - 05.2017
  • Participated in assessments and visits with patients in various types of settings.
  • Assessed patient needs and recommended appropriate courses of treatment.
  • Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
  • Provided extensive residential staff training in such areas as symptoms management and effective intervention strategies.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Modified treatment activities or approaches as needed to comply with changes in clients' status.
  • Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
  • Assessed patients for risk of suicide attempts or harmful behavior toward others.
  • Prepared and maintained required treatment records and reports.
  • Counseled family members to assist in understanding, dealing with or supporting clients or patients.

Medical Assistant

Schenectady ARC
Schenectady, NY
12.2014 - 05.2015
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Scheduled appointments for patients via phone and in person.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Medical Assistant

Dr Marc Klein & Dr Greg Boco DPM
Raton , FL
01.2013 - 05.2014
  • Assisted providers with wound care.
  • Developed X-Ray.
  • Ordering and restocking medical supplies.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Efficiently collected blood samples from patients of all ages and backgrounds
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.

Education

Medical Assisting

Sanford Brown Institute
White Plains, NY
05-2012

High School Diploma -

North Rockland High School
Thiells, NY
06-2005

Skills

  • Patient Scheduling
  • HIPAA Compliance
  • Procedure Assistance
  • Payment Collection
  • Inventory Management
  • Phlebotomy
  • Medical Terminology
  • Data Entry
  • Patient-focused care
  • Medical Records Management
  • Inventory and supply management
  • Direct Patient Care
  • Team management and supervision
  • Lab Equipment Operation
  • Customer Service
  • CPR
  • Communicating with patient families
  • Patient skin and nail care
  • Professional Bedside Manner
  • Lab equipment calibration
  • Patient Feeding
  • Preparing specimens and samples
  • Venipuncture and phlebotomy
  • First Aid
  • Vital sign monitors
  • Wound care and irrigation
  • Lab equipment setup
  • EKG set up and monitoring
  • Equipment Sterilization
  • Electrocardiography (EKG)
  • Patient-handling equipment
  • Insurance Claims

Timeline

Medical Assistant

Albany Obstetrics & Gynecology
03.2024 - 06.2024

Medical Assistant

St Peters Health Partners
10.2023 - 03.2024

Personal Care Assistant

Belvedere Health Services
07.2022 - 05.2024

Behavioral Health Specialist

The Arc of Rensselaer County
08.2015 - 05.2017

Medical Assistant

Schenectady ARC
12.2014 - 05.2015

Medical Assistant

Dr Marc Klein & Dr Greg Boco DPM
01.2013 - 05.2014

Medical Assisting

Sanford Brown Institute

High School Diploma -

North Rockland High School
Michaella Rodriguez