Summary
Overview
Work History
Education
Skills
Websites
LANGUAGES
COVER LETTER
Timeline
Generic

Michaelle J. Grant

Florence,AL

Summary

Over 6 years of experience teaching guitar to diverse students, including children and adults with varying skill levels. Expertise in developing personalized lesson plans that align with individual goals and musical interests. Proficient in teaching music theory concepts to enhance understanding and retention, resulting in significant student progress. Successfully organized recitals that showcase student talent, receiving positive feedback from attendees.

Overview

6
6
years of professional experience

Work History

Café manager/art sales

SDG arts Gallery and Coffee Shop
02.2018 - 07.2022
  • -Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
  • -Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
  • -Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
  • -Collaborated with team members to create new seasonal beverage offerings that increased sales
  • -Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols
  • -Responded effectively to customer complaints or concerns by listening attentively and resolving issues promptly
  • -Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • -Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
  • Implemented effective upselling techniques to increase sales of promotional items or add-ons
  • -Educated myself regarding the art and artist so as to effectively communicate the value and pass on an appreciation of the piece and story
  • -Addressed questions and concerns regarding material/mediums and quality of work
  • -Obtained commissions for the artists whose work hung in the gallery

Assistant art teacher/OMA

SDG art Studio
02.2018 - 11.2021
  • Assisting in planning lessons and gathering necessary supplies, setting up work stations, checking inventory and responding to customer feedback.
  • Answering questions during lessons and keeping track of time while refilling art supplies as required by customers.
  • I also became certified to use art as a means of combatting the symptoms related to dementia and Alzheimer’s through the OMA (Opening Minds through Art) program in FL.

Professional recording artist and stage performer

Grafted Culture
08.2016 - 09.2022
  • I wrote, recorded and performed several albums, worked with studio musicians, communicated my goals and feedback effectively and maintained a professional attitude/relationship with all my coworkers.
  • I came up with ideas for music videos, sourced costumes, communicated my expectations with videographers, photographers and choreographers.
  • I created and maintained a professional yet playful stage presence that drew people in immediately.

On-call administrative assistant

  • Creating and sending invoices, making phone calls relating to medical malpractice cases, booking flights, fixing and operating office equipment, locating files and typing up reports.

Education

High-school Graduate - undefined

Million Dollar Dog Trainer Online Course - undefined

Opening Minds through Art - undefined

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Time management
  • File organization
  • Customer and client relations
  • Filing
  • Customer relations
  • Critical thinking
  • Professional communication
  • Scheduling and calendar management
  • Appointment scheduling
  • Invoice processing

LANGUAGES

English Native
Dutch Advanced

COVER LETTER

I have spent many years in various environments (Papua New Guinea, rural TN, etc.) volunteering to teach people of all ages and backgrounds. I have over five years experience teaching troubled teens music and art. In that time I was also given the opportunity to work with children who had ASD, speech impediments and mental health disorders. My passion for community and bringing joy to youth has only grown through those experiences and I would be so honored to work with you!

Timeline

Café manager/art sales

SDG arts Gallery and Coffee Shop
02.2018 - 07.2022

Assistant art teacher/OMA

SDG art Studio
02.2018 - 11.2021

Professional recording artist and stage performer

Grafted Culture
08.2016 - 09.2022

On-call administrative assistant

High-school Graduate - undefined

Million Dollar Dog Trainer Online Course - undefined

Opening Minds through Art - undefined

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Michaelle J. Grant