Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Matthew Burrola

Front Royal,VA

Summary

Highly disciplined and reliable with experience in managing security operations and enforcing regulations within correctional facilities. Skilled in crisis intervention, conflict resolution, and team leadership, contributing to safer environment for staff and inmates. Demonstrated ability to adapt to changing situations and develop strategies that positively impact operational efficiency.

Overview

12
12
years of professional experience

Work History

Correction Officer

North Regional Adult Detention Center
Winchester, VA
03.2023 - Current
  • Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
  • Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
  • Adhered to all regulations regarding the handling of weapons while on duty.
  • Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
  • Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
  • Responded quickly and appropriately to emergency situations that may arise within the facility.
  • Enforced rules concerning visitation rights among family members and friends of incarcerated individuals.
  • Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
  • Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
  • Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
  • Maintained accurate logs detailing inmate movements both inside and outside the facility.
  • Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
  • Provided transportation services for transporting prisoners from one location to another according to court orders or other directives.
  • Maintained appropriate control, security and well-being over those detained.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Assisted in restraining violent and unruly inmates.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Conducted cell and illegal substance checks.
  • Maintained daily logs of shift activity.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
  • Inspected cells and other areas for contraband and safety hazards.
  • Detected potential threats and quickly defused conflicts.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Facilitated communication between inmates and facility staff, including relaying requests and grievances.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Inspected cells and conducted random searches of common areas.
  • Maintained records and logs of man hours, materials, and equipment used.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Maintained correct physical head count for inmates.

Truck Loader

UPS
Front Royal, VA
10.2022 - 03.2023
  • Reported any discrepancies between shipment documents and actual loads received or delivered to management immediately upon discovery.
  • Assisted in the organization of the warehouse by placing incoming items in designated areas.
  • Maintained accurate records of shipments loaded or unloaded.
  • Secured cargo in trucks with straps, load bars, blocks and other materials.
  • Processed orders quickly and accurately while adhering to company policies and procedures regarding shipping and receiving activities.
  • Maintained cleanliness of work area at all times by sweeping floors, cleaning up spills.
  • Followed safety procedures when handling hazardous materials or operating heavy machinery.
  • Provided assistance in receiving dock area including helping unload trailers when necessary.
  • Observed proper lifting techniques when manually loading or unloading freight from trucks.
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Maximized truck space by loading efficiently.
  • Assisted sorters by loading trucks with assigned packages for routes.

Junk Remover

JDog Junk Removal & Hauling
Fort Worth, Texas
01.2022 - 09.2022
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated equipment and machinery according to safety guidelines.
  • Identified needs of customers promptly and efficiently.
  • Operated a variety of machinery and tools safely and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Warehouse Packer

Walmart Distribution Center
Fort Worth, Texas
08.2021 - 07.2022
  • Provided support in receiving large shipments by breaking down bulk cases into smaller quantities.
  • Received incoming shipments, inspected contents, compared against invoices and purchase orders.
  • Maintained a safe work environment by adhering to safety regulations at all times.
  • Organized warehouse inventory and stocked shelves with incoming deliveries.
  • Used handheld scanners to track inventory movement within the warehouse system.
  • Followed safety procedures while operating machinery and equipment.
  • Collaborated with team members to achieve daily production goals.
  • Followed safety protocols while operating machinery such as conveyors and hoists.
  • Verified accuracy of items picked against packing list.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
  • Used tools, sprayers and cleaning solutions to disinfect work areas.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Compared merchandise invoices to items actually received.

Correctional Officer

Tarrant County Sheriff Department
Fort Worth, Texas
06.2018 - 08.2021
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Inspected cells and conducted random searches of common areas.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Supervised inmate activities, including meals, recreation times, and work assignments.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Conducted searches of inmates and visitors to prevent the smuggling of contraband.
  • Inspected cells and other areas for contraband and safety hazards.
  • Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Instructed inmates in work assignments and explained tasks.

Oilfield Floorhand

Basic Energy Services
Bridgeport, Texas
01.2018 - 06.2018
  • Assisted in the rigging up and down of drilling rigs for oil wells.
  • Identified potential hazards, communicated them to supervisors, and took appropriate action to mitigate risks.
  • Conducted routine inspections of mud pumps and motors for proper operation prior to use.
  • Installed safety lines between the rig floor and derrickman while running drill pipe, casing, tubing into the hole during tripping operations.
  • Transported tools, supplies and materials from one location to another using company vehicles or pickup trucks.
  • Utilized hand tools such as wrenches, hammers, screwdrivers to perform maintenance tasks on derricks and related equipment.
  • Cleaned mud pits, tanks, separators, degassers and other equipment as needed.
  • Operated power tongs to make-up or break-out drill pipe, casing and tubing.
  • Followed instructions given by driller regarding depth increments when tripping pipe into hole or pulling out of hole.
  • Monitored well control systems during drilling operations for pressure indications or other irregularities that could cause problems with the well bore or production system.
  • Maintained a safe work environment by adhering to safety rules and regulations.
  • Utilized hand and power tools to assist in drilling operations and equipment maintenance.
  • Monitored and maintained proper drilling fluid levels and composition.
  • Cleaned and prepared sites for drilling operations and post-operation clean-up.
  • Guided pipes off racks into drilling rigs using tongs and other hand tools.
  • Performed regular inspections and maintenance on drilling equipment and tools.
  • Participated in rig mobilization and demobilization processes, ensuring safe and efficient operations.
  • Maintained clean and hazard-free work areas to attain operational safety and regulatory compliance.
  • Assisted with setting up and taking down drilling rig and various equipment.
  • Moved drill tools, pipe, cement and other materials.
  • Set up and took down drilling rig and equipment.

Junk Remover

1-800-got-junk
Southlake, Texas
01.2017 - 01.2018
  • Completed routine maintenance and repair.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated equipment and machinery according to safety guidelines.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Operated a variety of machinery and tools safely and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Correction Officer

MTC Correctional Facility
Bridgeport, Texas
05.2017 - 11.2017
  • Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
  • Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
  • Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
  • Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
  • Maintained appropriate control, security and well-being over those detained.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Attended regular trainings and maintained appropriate certifications.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Maintained correct physical head count for inmates.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Maintained records and logs of man hours, materials, and equipment used.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Conducted searches of inmates and visitors to prevent the smuggling of contraband.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Supervised inmate activities, including meals, recreation times, and work assignments.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.

Pet Boarder and Groomer

Creekside Pet Hotel
Keller, Texas
02.2016 - 07.2017
  • Trained new staff members on proper grooming techniques, safety protocols, client relations.
  • Assessed the condition of each animal prior to beginning grooming process in order to determine best approach for individual pet's needs.
  • Performed minor medical treatments on animals such as flea baths and medicated shampoos.
  • Maintained a clean and safe work environment by adhering to all safety regulations.
  • Adhered strictly to all local laws pertaining to animal care and handling while providing services.
  • Provided assistance with bathing when necessary due to size or temperament of animal being groomed.
  • Assisted customers in selecting appropriate grooming products for their pets.
  • Ensured that all equipment used was cleaned after each use according to company standards.
  • Provided nail trimming, ear cleaning, teeth brushing, and other related services.
  • Evaluated animals before releasing them back to owners; discussed any issues that arose during the session with owner if needed.
  • Communicated with customers regarding their pet's needs and recommended additional services or products when necessary.
  • Managed stockroom area ensuring that merchandise was properly stocked and organized at all times.
  • Monitored pet's health while they were being groomed, including checking vitals such as temperature and pulse rate.
  • Utilized scissors, clippers, brushes, combs and other tools properly during grooming sessions.
  • Booked grooming appointments and made follow-up phone calls to remind customers of upcoming appointments.
  • Bathed large number of animals during each shift.
  • Handled pets with gentle demeanor to help animals feel calm and secure.
  • Consulted with owners and made recommendations on individual grooming needs of pets.
  • Groomed dogs and cats by utilizing blades, de-shedding tools, and shears.
  • Delivered excellent service to pet owners to drive repeat business.
  • Walked and exercised dogs during owner absences.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Followed precise feeding instructions and schedules for animals under care.
  • Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.

Softball Umpire

Warren County Parks And Recreation
Front Royal, VA
02.2013 - 05.2015
  • Maintained a professional demeanor during games.
  • Adhered strictly to umpiring codes of ethics and conduct.
  • Conducted pre-game meetings with teams to review ground rules.
  • Managed multiple fields simultaneously while monitoring play quality and sportsmanship.
  • Monitored weather conditions for potential safety risks or delays in playtime.
  • Verified the accuracy of scores, calls and rules with coaches.
  • Observed player conduct on and off the field.
  • Utilized judgment in making decisions regarding rule interpretations or violations.
  • Enforced safety regulations to protect players from injury.
  • Confirmed that baserunners stealing bases reached bases before being tagged out or picked off, calling out evaluations.
  • Called runners safe or out upon crossing home base, keeping track during home runs or base stealing of number of players crossing home base.
  • Gave final decisions on balls hit to outer boundaries of playing field, communicating calls on whether balls exiting arena qualified as fair.
  • Watched game timer to make time-sensitive calls related to time-outs and ends of innings, and need to start or stop play.
  • Dealt with coaches during games, addressing complaints against opposing teams for alleged rule infractions and administering penalties.
  • Collaborated with league officials, coaches and facility managers to coordinate matches, following season schedule to provide services.
  • Delivered calls on every pitch, whether ball, strike or foul, keeping track of rapid pitcher, ball and batter movement to make accurate calls.
  • Explained rules, regulations and league guidelines to players and coaches.
  • Tracked game time, starting or stopping play when necessary.
  • Navigated difficult situations with direct communication and explanation of game rules.

Cashier

Kmart, Sears Holding
Front Royal, VA
10.2014 - 01.2015
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Education

High School Diploma -

Warren County High School
Front Royal, VA
04-2015

Some College (No Degree) - Kinesiology

University of North Texas
Denton, TX

Some College (No Degree) - Kinesiology

Sul Ross State University
Alpine, TX

Skills

  • Excellent problem solver
  • Relationship building and management
  • First aid and CPR certified
  • Integrity and honesty
  • De-escalation techniques
  • Firearms proficiency
  • Trained in defensive tactics
  • Crisis management
  • Contraband inspections
  • Policy enforcement
  • Restraint techniques
  • Crime prevention
  • Discretion and confidentiality
  • Leadership qualities
  • Verbal communication
  • Physical fitness
  • Ethical standards of conduct
  • Assertiveness
  • Emergency response

References

References available upon request.

Timeline

Correction Officer

North Regional Adult Detention Center
03.2023 - Current

Truck Loader

UPS
10.2022 - 03.2023

Junk Remover

JDog Junk Removal & Hauling
01.2022 - 09.2022

Warehouse Packer

Walmart Distribution Center
08.2021 - 07.2022

Correctional Officer

Tarrant County Sheriff Department
06.2018 - 08.2021

Oilfield Floorhand

Basic Energy Services
01.2018 - 06.2018

Correction Officer

MTC Correctional Facility
05.2017 - 11.2017

Junk Remover

1-800-got-junk
01.2017 - 01.2018

Pet Boarder and Groomer

Creekside Pet Hotel
02.2016 - 07.2017

Cashier

Kmart, Sears Holding
10.2014 - 01.2015

Softball Umpire

Warren County Parks And Recreation
02.2013 - 05.2015

High School Diploma -

Warren County High School

Some College (No Degree) - Kinesiology

University of North Texas

Some College (No Degree) - Kinesiology

Sul Ross State University

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Michael Matthew Burrola