Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Michael Matthew Gilbert

Outbound Dock Worker

Cedar Falls,Iowa

Summary

I am open to any and all employment. I am interested in a full time position. I have years of experience working in fast pace enviorments. Years of work in retail and bartending have made me very adaptable to situations. I am a very good people person, and am willingly to do whatever it takes to get the job at hand done.
Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in Factories, bars, sales floors, and general labor.

Overview

years of post-secondary education

years of professional experience

Work History

Labor Worker

Target Food Distribution Center

Cedar Falls, IA

01.2019 - Current

Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Developed and maintained courteous and effective working relationships.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Manager

Pump Haus Bar and Grill

01.2017 - 01.2019

Onboarded new employees, including training, mentoring and new hire documentation.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Delivered feedback to decision-makers regarding employee performance and training needs.
Applied customer feedback to develop process improvements and support long-term business needs.
Conducted monthly inventories of raw materials and components on work floor.
Established and updated work schedules to account for changing staff levels and expected workloads.
Accomplished multiple tasks within established timeframes.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored security and handled incidents calmly.
Maintained excellent attendance record, consistently arriving to work on time.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kept bar presentable and well-stocked to meet all customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Adhered to state laws regarding alcoholic beverage services and customer regulations.

Manager

Wild Hare American Bar and Grill

01.2016 - 01.2017

Onboarded new employees, including training, mentoring and new hire documentation.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Delivered feedback to decision-makers regarding employee performance and training needs.
Applied customer feedback to develop process improvements and support long-term business needs.
Conducted monthly inventories of raw materials and components on work floor.
Established and updated work schedules to account for changing staff levels and expected workloads.
Accomplished multiple tasks within established timeframes.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored security and handled incidents calmly.
Maintained excellent attendance record, consistently arriving to work on time.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kept bar presentable and well-stocked to meet all customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Adhered to state laws regarding alcoholic beverage services and customer regulations.

Manager

Screaming Eagle Bar and Grill

01.2016 - 01.2017

Onboarded new employees, including training, mentoring and new hire documentation.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Delivered feedback to decision-makers regarding employee performance and training needs.
Applied customer feedback to develop process improvements and support long-term business needs.
Conducted monthly inventories of raw materials and components on work floor.
Established and updated work schedules to account for changing staff levels and expected workloads.
Accomplished multiple tasks within established timeframes.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored security and handled incidents calmly.
Maintained excellent attendance record, consistently arriving to work on time.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kept bar presentable and well-stocked to meet all customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Adhered to state laws regarding alcoholic beverage services and customer regulations.

Manager

Dirty Dog Bar and Grill

01.2016 - 01.2017

Onboarded new employees, including training, mentoring and new hire documentation.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Delivered feedback to decision-makers regarding employee performance and training needs.
Applied customer feedback to develop process improvements and support long-term business needs.
Conducted monthly inventories of raw materials and components on work floor.
Established and updated work schedules to account for changing staff levels and expected workloads.
Accomplished multiple tasks within established timeframes.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored security and handled incidents calmly.
Maintained excellent attendance record, consistently arriving to work on time.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kept bar presentable and well-stocked to meet all customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Adhered to state laws regarding alcoholic beverage services and customer regulations.

Manager

Toads Bar and Grill

01.2015 - 01.2016

Onboarded new employees, including training, mentoring and new hire documentation.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Delivered feedback to decision-makers regarding employee performance and training needs.
Applied customer feedback to develop process improvements and support long-term business needs.
Conducted monthly inventories of raw materials and components on work floor.
Established and updated work schedules to account for changing staff levels and expected workloads.
Accomplished multiple tasks within established timeframes.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored security and handled incidents calmly.
Maintained excellent attendance record, consistently arriving to work on time.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kept bar presentable and well-stocked to meet all customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Adhered to state laws regarding alcoholic beverage services and customer regulations.

Spring Creek Lawn Care

01.2013 - 01.2015

Carried out day-day-day duties accurately and efficiently.
Maintained energy and enthusiasm in fast-paced environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained excellent attendance record, consistently arriving to work on time.
Exceeded goals through effective task prioritization and great work ethic.

01.2011 - 01.2013

Took some time off working to focus my attention on school

Isle of Capri Casino

01.2011 - 01.2012

Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Maintained energy and enthusiasm in fast-paced environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proved successful working within tight deadlines and fast-paced atmosphere.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Worked flexible schedule and extra shifts to meet business needs.
Maintained cash drawer of $30-500 thousand dollars per shift.

Menards

01.2008 - 01.2010

Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Maintained energy and enthusiasm in fast-paced environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Loaded and unloaded merchandise using ladder and pallet jack.
Maintained records related to sales, returns and inventory availability.
Helped customers locate products and checked store system for merchandise at other sites.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Provided positive first impressions to welcome existing, new and potential customers.

Hy-Vee

Meat Department

01.2007 - 01.2008

Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Recommended products to customers, thoroughly explaining details.

Construction Worker

Nate Traetow Construction

Denver, IA

05.2007 - 08.2007

Loaded, unloaded and moved material to and from storage and production areas.
Gathered and disposed of worksite debris to remove safety hazards.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
Assisted with basic carpentry work such as installing wooden floors and crown molding.
Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.

Detassler

Rhett Barrett

Denver, IA

01.2005 - 01.2008

I helped detassle fields in High school, and for a year in college for extra spending money

Education

AA Degree -

University of Northern Iowa, Hawkeye Community College

01.2009 - 01.2011

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Ellsworth Junior College

01.2007 - 01.2008

HS Diploma - undefined

Denver Community School

Skills

Measurement and calculation accuracy

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Accomplishments

I have spent the past couple years working at the target food distribution center.
Where I am a licensed fork truck operator and lock out tag out trained, to work on automation issues.
Prior to that, I had numerous years experience running various different bars in the Cedar Valley Area.
Before that, I worked at a CNC fabrication shop, where I worked up from hand deburring metal to becoming a press break operator.
Prior to that, I worked inside sales.
I played football in college.

Timeline

Labor Worker

Target Food Distribution Center

01.2019 - Current

Manager

Pump Haus Bar and Grill

01.2017 - 01.2019

Manager

Wild Hare American Bar and Grill

01.2016 - 01.2017

Manager

Screaming Eagle Bar and Grill

01.2016 - 01.2017

Manager

Dirty Dog Bar and Grill

01.2016 - 01.2017

Manager

Toads Bar and Grill

01.2015 - 01.2016

Spring Creek Lawn Care

01.2013 - 01.2015

01.2011 - 01.2013

Isle of Capri Casino

01.2011 - 01.2012

AA Degree -

University of Northern Iowa, Hawkeye Community College

01.2009 - 01.2011

Menards

01.2008 - 01.2010

Construction Worker

Nate Traetow Construction

05.2007 - 08.2007

Hy-Vee

Meat Department

01.2007 - 01.2008

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Ellsworth Junior College

01.2007 - 01.2008

Detassler

Rhett Barrett

01.2005 - 01.2008

HS Diploma - undefined

Denver Community School

Michael Matthew Gilbert

Summary

Overview

Work History

Labor Worker

Manager

Manager

Manager

Manager

Manager

Hy-Vee

Construction Worker

Detassler

Education

AA Degree -

undefined

undefined

HS Diploma - undefined

Skills

Accomplishments

Timeline

Labor Worker

Manager

Manager

Manager

Manager

Manager

AA Degree -

Construction Worker

Hy-Vee

undefined

Detassler

HS Diploma - undefined

undefined

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