Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

MichaelMichael Mucha

Wasilla,AK

Summary

Dynamic retail professional with extensive experience at Carrs Safeway Albertsons, excelling in customer service and team leadership. Proven track record in enhancing store performance through strategic merchandising and effective loss prevention. Skilled in inventory control and staff mentoring, fostering a collaborative environment that drives sales growth and customer loyalty.


Overview

12
12
years of professional experience

Work History

Assistant Store Manager

Carrs Safeway Albertsons
06.2023 - 08.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

2nd Assistant Manager

Carrs Safeway Albertasons
05.2022 - 08.2023
  • Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
  • Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
  • Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
  • Spearheaded store events and promotions, attracting new customers while retaining existing clientele.

Grocery Manager

Carrs Safeway Albertsons
10.2021 - 10.2022
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.

Front End Manager

Carrs Safeway Albertsons
07.2020 - 04.2021
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.

Bakery manager

Carrs Safeway Albertsons
02.2014 - 05.2019
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.

Education

High School Diploma -

Burchell
Wasilla
05-2014

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Store organization
  • Time management
  • Team building and leadership
  • Staff supervision
  • Store operations
  • Stock management
  • POS systems
  • POS systems operations
  • Staff management
  • Upselling and cross selling
  • Work Planning and Prioritization
  • Pricing and markdowns
  • Mentoring and coaching
  • Goals and performance
  • Display setup
  • Loss prevention
  • Employee coaching
  • Sales expertise
  • Sales techniques
  • Strategic planning
  • Sales growth
  • Issue resolution

Accomplishments

  • Achieved high time sales by completing YOY results with accuracy and efficiency.
  • Supervised team of 138 staff members.

Languages

English

Timeline

Assistant Store Manager

Carrs Safeway Albertsons
06.2023 - 08.2025

2nd Assistant Manager

Carrs Safeway Albertasons
05.2022 - 08.2023

Grocery Manager

Carrs Safeway Albertsons
10.2021 - 10.2022

Front End Manager

Carrs Safeway Albertsons
07.2020 - 04.2021

Bakery manager

Carrs Safeway Albertsons
02.2014 - 05.2019

High School Diploma -

Burchell

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MichaelMichael Mucha