Michael Oliveira Garcia
Summary
Enthusiastic and passionate Student Worker eager to gain possession of any available position while continuing education. Expansively exhibits reliable, trustworthy and meticulous skill sets. Driven to succeed and attain targets while providing excellent communication, presentation and negotiation skills. Hardworking and passionate about education, engineering, computer science and decorating. Solid multitasking and time management skills. Outstanding analytical capabilities and demonstrated talent to provide comprehensive support. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Temp Worker
Instaworks Gigs
Chicago, IL
11.2022 - Current
- Set up machinery according to specifications of new production runs.
- Helped maintain accurate production record by documenting run totals and materials used.
- Checked raw materials and completed work for defects affecting product quality.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Increased customer service success rates by quickly resolving issues.
Sales Associate
7-Eleven
Chicago, IL
05.2020 - 12.2021
- Provided prompt, courteous customer service by discovering guest's needs
- Rang up all sales on cash register, or point-of-sale equipment properly and accurately
- Maintained ethical integrity, and honesty while handling money, checks, and other types of payment
- Safeguarded cash and merchandise; followed company robbery prevention and reaction procedures
- Performed duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stayed clean and presentable at all times
- Reacted and reported customer complaints tactfully and promptly
- Received products from vendors, following correct procedures
- Maintained merchandise including proper rotation, storage, stocking, and pricing with accuracy
- Assisted in maintaining proper inventory levels and with audits
- Completed all required paperwork accurately vendor e.g., invoices and job assignment sheets.
Customer Service Representative
Dealer Services Corporation
Deerfield, IL
10.2017 - 11.2019
- Provided customer service to customers in the recall and warranty division of BMW and Mini Cooper
- Handled 50+ customer interactions per day, giving detailed, personalized and polite service to ensure customer retention and satisfaction.
Assembly Technician
Creative Electronics & Software
Elgin, IL
01.2014 - 10.2017
- Assembled citric boards on a production line using machines and/or hand tools
- Read and deciphered schematics, blueprints and assembly instructions
- Conducted quality control checks.
Education
pre-apprenticeship, C.O.R.E certified -
Exchange
01.2022 - 07.2022
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Barrington High School
Skills
[Number] WPM typing speed
Bookkeeping
Business administration
Filing and data archiving
Database Management
Spreadsheet management
Sorting and labeling
Multi-line phone proficiency
Flexible and Adaptable
First Aid/CPR
Organization and Time Management
Problem-Solving
Certification
Basset
Timeline
Basset
05-2023
Food handlers
05-2023
Temp Worker
Instaworks Gigs
11.2022 - Current
pre-apprenticeship, C.O.R.E certified -
Exchange
01.2022 - 07.2022
Sales Associate
7-Eleven
05.2020 - 12.2021
Customer Service Representative
Dealer Services Corporation
10.2017 - 11.2019
Assembly Technician
Creative Electronics & Software
01.2014 - 10.2017
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Barrington High School