Michael Q Shadowens

Provide barbering services, such as cutting, trimming, shampooing, and styling hair, trimming beards, or giving shaves. Clean and sterilize scissors, combs, clippers, and other instruments. Used clips and shears to complete various types of fades, shaves and cuts. Streamlined appointment booking process by implementing an online reservation system that increased efficiency for both clients and staff members alike.

Assembled orders and packed items for shipment, conveying orders to shipping personnel. Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments. Followed verbal and written instructions to properly move and ship products. Led team of 14 members while providing exceptional customer service. Driving workers to and from job site. While cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy.