Michael R. Jackson
Houston,TX
Summary
Motivated and talented Inside Sales Professional successful at multi-tasking, balancing customer needs and creating new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales goals.
Overview
30
30
years of professional experience
Work History
Quotation Specialist
DNOW
03.2023 - 08.2025
- Collaborated with cross-functional teams to gather necessary information for complex quotations.
- Negotiated competitive pricing with suppliers, resulting in improved profit margins for the company.
- Ensured accuracy of all quotes by meticulously reviewing specifications, drawings, and other documentation provided by clients.
- Managed high-volume quote requests while maintaining attention to detail and accuracy in all communications with clients.
- Expedited response times to client inquiries by prioritizing tasks and effectively managing workload.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Provided training to junior staff members on best practices within the Quotation Specialist role, contributing to overall department performance improvements.
Senior Inside Sales Specialist
LERS
10.2019 - 02.2023
- Maintained and Increased large existing oilfield accounts
- Managed contractor quotes and on-time delivery requirements.
- Ensured timely delivery of products and services globally
- Worked in partnership with in-house Service Loop and Cable Assembly production of custom products
- Communicated inventory needs with management to meet customer requirements
- Managed margin levels and ensured proper billing to customers and collected on delinquent accounts
Inside Sales Representative
Gaffney-Kroese
01.2012 - 10.2019
- Involved in all aspects of customer service and vendor relations
- Managed Quoted margin levels and ensured proper billing to customers and collected on delinquent accounts
- Ensured timely delivery of products and services globally
- Worked in partnership with in-house shop production of custom products
- Communicated inventory needs with management to meet customer requirements
Inside Sales Representative
Wholesale Electric Supply Co. Of Houston
10.2004 - 12.2012
- Increased and managed large volume business with customers under contract
- Achieved and improved on-time delivery requirements with local contractors
- Managed all sizes of large bid quotes to small daily inquiries to ensure proper profit margin levels
- Effectively Maintained Special pricing agreements
- Worked in partnership with manufactures on customers forecasted usage requirements
- Ensured proper billing while managing customer contracts and collected on delinquent accounts
Industrial Inside Sales
Rexel Summers
10.1997 - 10.2004
- Developed and maintained several large accounts.
- Serviced multiple small contractors on daily basis
- Ensured timely delivery of products and services nationwide
- Ensured proper billing to customers and managed rebate contracts
- Prepared estimates for bidding on all size contracts
- Monitored profit margins concerning accounts payable and receivable
- Served as quality control contact between manufacture and client in regards to production and delivery of custom products such as: motor control centers, power distribution and control panels, explosion proof controls, programmable controllers and push button stations
- In depth knowledge of Appleton and Crouse Hinds product lines
- Certification received in Square-D and GE control products
Warehouse Manager
Rexel Summers
07.1995 - 09.1997
- Supervised inventory of all stock material per company policies
- Manage all aspects of shipping and receiving
- Developed and updated delivery route and coordinated logistics Responsible for order picking, quality control and on-time product delivery
- Supervised all transactions and quality control in "Will Call" customer pick-up area
Skills
- Superior Customer Service and Communication
- Organization and Time Management
- Excellent History of Market Knowledge and Quotations
- Inventory Control
- Logistics Specialist
- Accounts Receivable
- Goal oriented
- Teamwork and collaboration
Timeline
Quotation Specialist
DNOW
03.2023 - 08.2025
Senior Inside Sales Specialist
LERS
10.2019 - 02.2023
Inside Sales Representative
Gaffney-Kroese
01.2012 - 10.2019
Inside Sales Representative
Wholesale Electric Supply Co. Of Houston
10.2004 - 12.2012
Industrial Inside Sales
Rexel Summers
10.1997 - 10.2004
Warehouse Manager
Rexel Summers
07.1995 - 09.1997
Similar Profiles
Kimberly MillerKimberly Miller
Billing Specialist at DNOWBilling Specialist at DNOW
Melissa MolloyMelissa Molloy
Digital Product Administrator at DNowDigital Product Administrator at DNow
Stacy LariviereStacy Lariviere
Project Quotation Specialist at DnowProject Quotation Specialist at Dnow
Terrione GrayTerrione Gray
Proactive Agent at Percepta/HybridProactive Agent at Percepta/Hybrid
Elliott BeezleyElliott Beezley
Cross Country Athlete at St. Anne'sCross Country Athlete at St. Anne's