MICHAEL RORY COLLINS
Summary
Performance-oriented sales leader with a proven track record of success spanning over 10 years. Known for tenacity and strategic approach to problem-solving, consistently bringing in customers and exceeding profit targets. Possesses a keen talent for identifying and capitalizing on emerging market trends and revenue opportunities. Resilient and forward-thinking leader dedicated to building and maintaining trustworthy relationships with a diverse range of customers and staff.
Overview
13
13
years of professional experience
Work History
New Car Sales Manager
Audi Orange Park
06.2024 - Current
- Increased new car sales by an average of 8 new per month
- Increased gross on all deals ensuring a profit for the dealership
- Improved traffic management making sure every lead was handle quick and efficient
- Implemented a new sales process to give customers exemplary service
- Raised internet closing percentage from 4.7% to 10.4
- Raised phone closing percentage from 15.8% to 23.6%
Pre-Owned Sales Manager
Massey Cadillac South Orlando
05.2022 - 03.2024
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees.
- Held daily one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Made great relationship with bank reps to get favorable deals for dealership and customers
- CPO's were 117% to goal.
- Bucket 3 and 4 were combined below 10%
Internet Sales Director / Executive Sales Manager
CENTRAL FLORIDA CHRYSLER
09.2020 - 01.2022
- Drove efforts to engage prospective customers and secure vehicle sales within a high-volume dealership
- Ensured prompt follow-ups with new and existing customers to maintain communications and relationships
- Expanded the Internet team from 8 to 20 sales personnel while supporting efforts in establishing the location as the #1 ranked Chrysler dealership in the area with over 200 new car sales per month
- Accelerated phone sales closing percentages from 12.4% to 20.9%
- Garnered a 95% Internet sales increase (6.24 to 11.2), with steady growth achieved month-after-month
- Ranked #1 nationwide for non-domestic and certified pre-owned volume.
Internet Manager
AUDI SOUTH ORLANDO
01.2018 - 04.2020
- Responded to customer inquiries regarding Internet sales, promotions, incentives, and various other related matters
- Highlights: Met and exceeded targeted sales goals every month of tenure
- Maintained high levels of customer satisfaction by ensuring that all specific needs were consistently addressed in a prompt and professional manner.
Internet Manager
Nalley Infiniti
01.2017 - 12.2017
Internet Sales Manager / Floor Closer
LANDMARK AUTOMOTIVE
03.2012 - 01.2017
Education
Bachelor's Degree - Criminal Justice
Florida A&M University
Tallahassee, FL01.2007
Skills
- Sales Management
- Customer Service
- Team Building
- Sales Closing
- Client Negotiations
- Employee Training
- Customer Follow-Up
- Mentoring/Coaching
Timeline
New Car Sales Manager
Audi Orange Park
06.2024 - Current
Pre-Owned Sales Manager
Massey Cadillac South Orlando
05.2022 - 03.2024
Internet Sales Director / Executive Sales Manager
CENTRAL FLORIDA CHRYSLER
09.2020 - 01.2022
Internet Manager
AUDI SOUTH ORLANDO
01.2018 - 04.2020
Internet Manager
Nalley Infiniti
01.2017 - 12.2017
Internet Sales Manager / Floor Closer
LANDMARK AUTOMOTIVE
03.2012 - 01.2017
Bachelor's Degree - Criminal Justice
Florida A&M University
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