Michael S. Byrus
Youngsville,North Carolina
Summary
Driven by a results-focused approach, leveraged problem-solving and a positive attitude at Life Fitness to enhance equipment reliability across multiple states. As a seasoned Field Service Technician and business manager, I excelled in troubleshooting, repairs, and customer satisfaction, significantly improving operational efficiency and client trust without exceeding a single numerical percentage in achievements.
Overview
45
45
years of professional experience
Work History
Facility Manager
BQE Fitness
12.1995 - 09.2001
- Supervised personnel in day-to-day activities.
- Oversaw all aspects of equipment installation, building maintenance, and equipment repair.
- Conduct regular facility inspections and address potential hazards promptly.
Field Service Technician
Life Fitness
09.2001 - Current
- Troubleshoot, service and oversee equipment in all fitness clubs throughout New York, Florida and currently in North Carolina.
- Respond quickly to emergency maintenance requests for timely on-call support.
- Maintain a high level of professionalism in all interactions with clients, to guarantee customer satisfaction to the fullest.
- Review inventory on Oracle managing parts, processing expense reports and returns.
Owner/Operator Manager
M.S.B Enterprises, Inc.,
12.1983 - 12.1995
- Managed day-to-day business operations of Courier Service.
- Managed daily operations, bookkeeping and vehicle maintenance, for optimal efficiency.
- Provided exceptional customer service, by providing high-quality service contracts within the banking industry.
General Partner
T & M Contracting
06.1979 - 12.1983
- Provided cost analysis of commercial/residential interior renovation projects.
- Accomplished project responsibilities including sold contracts and material cost.
- Maintained accurate financial and payroll records.
- Performed electrical, plumbing, carpentry and tile work.
Education
No Degree - Auto Mechanic
Apex Technical School
Long Island City, NYNo Degree - Licensed NY Locksmith
Foley Technical School
Associate of Applied Science - Business
LaGuardia Community College of The City University of New York
Long Island City, NY06.1978
Skills
- Problem-Solving Experience
- Troubleshooting and repair knowledge
- Leadership and Management Skills
- Accustomed to working on Oracle
Timeline
Field Service Technician
Life Fitness
09.2001 - Current
Facility Manager
BQE Fitness
12.1995 - 09.2001
Owner/Operator Manager
M.S.B Enterprises, Inc.,
12.1983 - 12.1995
General Partner
T & M Contracting
06.1979 - 12.1983
No Degree - Auto Mechanic
Apex Technical School
No Degree - Licensed NY Locksmith
Foley Technical School
Associate of Applied Science - Business
LaGuardia Community College of The City University of New York
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