Summary
Overview
Work History
Education
Skills
Timeline
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Michael S. Joyner

Columbus,GA

Summary

Experienced and efficient multi-tasker with a proven track record at S&D Drywall, Domino's Pizza, and Chick-fil-A. Excelled in safety compliance and leadership, boosting workplace efficiency and team cohesion. Achieved rapid promotion at Domino's through innovative problem resolution and strategic process improvements, demonstrating exceptional skill in training development and inventory control.

Overview

5
5
years of professional experience

Work History

Independent Contractor

S&D Drywall
03.2023 - Current
  • Delivered outstanding service to employers to maintain work quota and workplace efficiency.
  • Adapted quickly to changing demands or unforeseen challenges within a project's scope without compromising results.
  • Communicated effectively with management and coworkers throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.

General Manager

Domino's Pizza
07.2020 - 07.2023
  • Managed budget implementations, employee reviews, training, and schedules.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Started as a customer service representative and received promotion from assistant manager to general manager within 6 months of being within the company.
  • Assisted in recruiting, hiring, and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Back of House Staff Member

Chick-fil-A
08.2019 - 07.2020
  • Improved kitchen efficiency by streamlining food preparation processes, and organizing incoming food products.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Collaborated with front-of-house staff to ensure seamless coordination between the two areas for optimal customer experience.
  • Chopped vegetables, cut up fruit, and prepared sauces when the kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained a calm and composed demeanor during high-stress situations, effectively managing priorities to ensure timely completion of all tasks.

Education

GED -

Columbus Technical College
Columbus, GA
12.2020

Skills

  • Safety Compliance
  • Scheduling
  • Customer Support
  • Process Improvement
  • Efficient multi-tasker
  • Leadership and team building
  • Problem Resolution
  • Training and Development
  • Inventory Control

Timeline

Independent Contractor

S&D Drywall
03.2023 - Current

General Manager

Domino's Pizza
07.2020 - 07.2023

Back of House Staff Member

Chick-fil-A
08.2019 - 07.2020

GED -

Columbus Technical College

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Michael S. Joyner