Michael Sampson
Skilled Material Handler With Experience Operating Forklifts, Managing Inventory, And Maintaining Warehouse Organization.
Plano,TX
Summary
Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Warehouse Associate
Texas Best Firewood
Midlothian, TX
09.2022 - Current
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Stack and bundle wood products onto pallets according to specifications.
- Ensure all products are secure and balanced on the pallets.
- Operate manual or automated pallet jacks to move finished pallets to designated areas.
- Maintain a clean and organized work area.
- Follow safety guidelines and regulations at all times.
- Meet production quotas and quality standards.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 18-40 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Stack and bundle wood products onto pallets according to specifications.
Warehouse Associate
Abundant Solutions / Epiroc
Allen, TX
07.2022 - 09.2023
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Receive and process incoming inventory, ensuring accuracy of quantities and product information.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Communicate with other team members to ensure efficient workflow and timely completion of tasks.
Flooring Sales Associate
Home Depot
Las Vegas, NV.
03.2002 - 12.2003
- Operate a forklift to move products and materials around the warehouse.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Drove team revenue totals by bringing in top sales numbers.
- Demonstrated features of different floor options and overcame objections with knowledgeable responses.
- Assisted customers with selecting appropriate floor types and styles.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
3D Printing Technician
ChildLikE,inc.
Addison, TX
05.2016 - Current
- Set up and operate 3D printers, ensuring accuracy and quality of printed products.
- Monitor and maintain 3D printers, including cleaning, calibrating, and replacing parts as needed.
- Troubleshoot and resolve any issues that arise during the printing process, such as print failures or software errors.
- Collaborate with design and engineering teams to ensure 3D printed products meet specifications and requirements.
- Keep up-to-date with new 3D printing technologies, software and trends, making recommendations for process improvements.
- Maintain an organized and clean workspace.
- Follow safety guidelines and regulations at all times.
- Proficiency with CAD software (Blender & TinkerCad).
Mobile Detailing & Restoration Technician
Cruz And Wash
Arlington, TX
02.2012 - 11.2016
- Drive to customer locations to clean and detail vehicles.
- Clean interiors and exteriors of vehicles, including washing, waxing, and polishing.
- Use detailing products and tools to remove stains, dirt, and grime from vehicle surfaces.
- Vacuum carpets and upholstery, clean windows, and apply protectant to surfaces.
- Inspect vehicles for damage and report any issues to customers.
- Provide excellent customer service and ensure customer satisfaction with detailing work.
- Maintain an organized and clean work vehicle and equipment.
- Assess damage and determine appropriate restoration techniques.
- Repair and replace damaged vehicle components, such as body panels, lights, and mirrors.
- Paint and refinish vehicle surfaces to match original color and finish.
- Use specialized equipment and tools to repair dents, scratches, and other damage.
- Provide excellent customer service and ensure customer satisfaction with restoration work.
Computer Repair Technician
I.T. Cruz
Arlington, TX
03.2012 - 12.2016
- Diagnose and troubleshoot hardware and software issues for desktops, laptops, and other computer systems.
- Repair or replace defective parts, including hard drives, RAM, motherboards, and power supplies.
- Install and configure software applications, operating systems, and drivers.
- Perform routine maintenance and updates to prevent future issues.
- Provide technical support to customers in person, over the phone, or via email.
- Maintain accurate records of all repairs and services performed.
- Manage inventory of parts and supplies.
- Used ticketing systems to manage and process support actions and requests.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Offered new customers training to reduce frustration and improve customer satisfaction.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Disassembled computers to perform diagnostics and check for repair needs.
- Isolated and mitigated damage to multi-system architectures following malware infections, reducing financial impact.
Education
High School Diploma -
Eldorado High School
Las Vegas, NV 08.1995 - 05.1999
Skills
Order picking and processing
Pallet Jack Operations
Shipping and receiving
Loading and unloading
Forklift Operations
Lifting and sorting
Labeling and boxing
Inventory management
Attention to Detail
Dependable and Responsible
Certification
Forklift, Double Jack Lift, Standing Reach Lift Reach, Swing Lift Truck
Timeline
Warehouse Associate
Texas Best Firewood
09.2022 - Current
Forklift, Double Jack Lift, Standing Reach Lift Reach, Swing Lift Truck
09-2022
Warehouse Associate
Abundant Solutions / Epiroc
07.2022 - 09.2023
3D Printing Technician
ChildLikE,inc.
05.2016 - Current
Computer Repair Technician
I.T. Cruz
03.2012 - 12.2016
Mobile Detailing & Restoration Technician
Cruz And Wash
02.2012 - 11.2016
Flooring Sales Associate
Home Depot
03.2002 - 12.2003
High School Diploma -
Eldorado High School
08.1995 - 05.1999