Michael Shain
Northfield,MN
Summary
Passionate and driven professional with a proven track record in diverse industries, including demolition, construction, sales, customer service, and general labor. Demonstrates an unwavering commitment to learning new skills and expanding knowledge base. A natural curiosity and thirst for growth fuel a proactive approach to acquiring expertise in various areas. Exceptional attention to detail, combined with effective time management and problem-solving abilities, consistently lead to outstanding results. Recognized for strong communication skills, fostering positive relationships, and excelling in collaborative team environments. Embracing challenges with enthusiasm, while exhibiting exceptional leadership skills when needed. Committed to personal and professional growth, constantly seeking opportunities to enhance skills and make a meaningful impact on organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Instacart Shopper
Instacart
02.2021 - Current
- Loaded and unloaded orders at customers' homes or locations.
- Maintained over 500 high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Provided product advice to customers to help select the most suitable items for individual needs.
Temp Worker
Express Employment
08.2010 - Current
- Job Assignments: Accept short-term or temporary job assignments provided by the temp agency based on skills, availability, and preferences.
- Job Readiness: Prepare yourself for different job assignments by reviewing job descriptions, understanding specific requirements, and familiarizing myself with the necessary skills.
- Communication: Maintain regular communication with the temp agency to update my availability, receive job assignments, and provide feedback on completed assignments.
- Timekeeping and Reporting: Accurately record and report hours worked for each assignment, following the temp agency's procedures and guidelines.
- Onboarding and Training: Complete any necessary onboarding processes, including paperwork, orientation sessions, safety training, and job-specific training as required by the assignment.
- Adherence to Policies and Procedures: Follow the temp agency's policies, procedures, and code of conduct while representing the agency during job assignments.
- Professionalism: Demonstrate professionalism, punctuality, and a positive attitude throughout the temporary work assignments.
- Flexibility and Adaptability: Adapt to different work environments, job responsibilities, and team dynamics as I transition between various temporary assignments.
- Skill Utilization: Apply my skills and expertise effectively to complete assigned tasks and contribute to the success of a temporary work assignment.
- Performance Evaluation: Receive performance feedback from supervisors or clients during or after each assignment, allowing you to improve and showcase your abilities for future opportunities.
- Job Search Support: Seek guidance and support from the temp agency's staff regarding potential job opportunities, resume building, interview preparation, and career development.
- Proactive Communication: Keep the temp agency informed about any challenges, concerns, or changes in availability that may affect your temporary work assignments.
- Professional Growth: Continuously seek opportunities to enhance your skills, gain new experiences, and expand your knowledge through temporary assignments in different industries or job roles.
- Documentation: Complete any required paperwork, such as timesheets, expense reports, or performance evaluations, accurately and within specified deadlines.
- Compliance: Adhere to legal and regulatory requirements, including employment laws, tax obligations, and confidentiality agreements, as applicable to your temporary work assignments.
Assessor
Simon Construction
03.2020 - 03.2021
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Produced reports with detailed valuations.
- Researched land, property and market values to complete estimations.
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Assessed Roofing and other parts of property for storm and hail damage.
- Made contact with over 50 home owners daily.
Seal Coater
Seal King
01.2019 - 10.2020
- Set up and operated powder coating and assorted power and hand tools.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Applied seal coating to driveways and parking lots, enhancing their appearance and extending their lifespan.
- Utilized specialized equipment and techniques to achieve even and durable coatings.
- Conducted site evaluations and provided recommendations to clients based on their specific needs.
- Assisted in preparation and cleanup of work areas, ensuring efficient and effective operations.
Sales Associate
Tru-Green
07.2018 - 10.2018
- Developed and implemented strategic sales approaches to generate leads and acquire new customers.
- Effectively communicated product features and benefits, addressing customer inquiries and concerns.
- Met and exceeded sales targets through persistent follow-up and negotiation skills.
- Built strong customer relationships, fostering a high level of customer satisfaction and retention.
- Measured and assessed lawns.
Cleaner
Twin City Maids
01.2016 - 10.2017
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaning and Sanitizing: Perform thorough cleaning of rooms, including dusting, sweeping, mopping, and vacuuming floors, carpets, and furniture. Clean and sanitize bathrooms, kitchens, and other living areas.
- Bed Making: Change bed linens, make beds, and ensure the overall neatness and cleanliness of bedrooms.
- Laundry and Ironing: Sort, wash, dry, fold, and put away laundry. Iron clothes, linens, and other items as required.
- Dishwashing and Kitchen Cleaning: Wash dishes, clean kitchen appliances, countertops, and surfaces. Organize and maintain kitchen areas, including pantry and cabinets.
- Dusting and Polishing: Dust and polish furniture, fixtures, and decorative items throughout the house.
- Trash Disposal: Empty and clean trash bins, ensuring proper disposal of waste.
- Organization: Maintain tidiness and organization in various areas of the house, including closets, cabinets, and storage spaces.
- Window and Mirror Cleaning: Clean windows, glass surfaces, and mirrors to ensure a streak-free shine.
- Upholstery and Carpet Cleaning: Vacuum and spot clean upholstery and carpets. Arrange for professional deep cleaning as needed.
- Restocking Supplies: Monitor and replenish cleaning supplies, toiletries, and other household items as required.
- Errands and Shopping: Run errands, such as grocery shopping or picking up dry cleaning, as requested by the employer.
- Special Cleaning Projects: Assist with deep cleaning projects, such as spring cleaning, post-renovation cleanups, or organizing specific areas of the house.
- Communication: Maintain open and respectful communication with the employer to address any specific cleaning preferences or additional tasks.
Contractor
Trauma Restore
01.2014 - 05.2016
- Site Preparation: Clear the area of debris, furniture, and other materials before initiating the demolition process.
- Safety Measures: Follow safety protocols and ensure the proper use of personal protective equipment (PPE) throughout the demolition process.
- Demolition Techniques: Utilize appropriate tools and equipment to dismantle structures, including buildings, walls, floors, and fixtures.
- Structural Analysis: Assess the stability and integrity of the structure to determine the safest and most efficient demolition approach.
- Salvage and Recycling: Identify and separate salvageable materials for reuse or recycling, such as metal, wood, or other valuable items.
- Waste Management: Properly dispose of debris and hazardous materials according to local regulations and environmental guidelines.
- Equipment Operation: Operate heavy machinery, such as excavators, cranes, or bulldozers, to aid in the demolition process.
- Team Collaboration: Coordinate and communicate effectively with other demolition crew members to ensure a smooth and safe operation.
- Risk Assessment: Identify potential hazards and take necessary precautions to prevent accidents or damage to nearby structures.
- Site Cleanup: Clear the site of debris, perform final cleaning, and restore the area to a safe condition.
- Project Planning: Collaborate with clients, architects, and engineers to develop project plans, including timelines, budget estimates, and required resources.
- Material Procurement: Source and order construction materials, ensuring they meet quality standards and project specifications.
- Supervision: Oversee construction crews, subcontractors, and vendors to ensure adherence to project schedules and quality requirements.
- Construction Tasks: Perform various construction tasks, including carpentry, framing, masonry, plumbing, electrical work, or painting, as required.
- Blueprint Interpretation: Read and interpret architectural and engineering drawings to guide construction activities accurately.
- Quality Control: Monitor construction progress, inspect completed work for compliance with codes and specifications, and address any deficiencies.
- Safety Compliance: Implement and enforce safety regulations and procedures to maintain a secure working environment.
- Budget Management: Track project expenses, manage cost control measures, and provide regular updates to stakeholders.
- Client Communication: Maintain regular communication with clients to address concerns, provide project updates, and ensure customer satisfaction.
- Documentation: Maintain accurate project records, including contracts, change orders, progress reports, and any required permits or licenses.
Education
High School Diploma -
Lakeville North High School
Lakeville, MN06.2010
Skills
- Communication Skills: Effectively conveying ideas, active listening, and adapting communication style to different audiences
- Time Management: Prioritizing tasks, setting goals, and efficiently utilizing time to maximize productivity
- Problem-Solving: Analyzing issues, identifying solutions, and making sound decisions based on critical thinking
- Leadership: Inspiring and guiding others, delegating tasks, and taking initiative to achieve shared objectives
- Emotional Intelligence: Understanding and managing emotions, empathizing with others, and building strong relationships
- Adaptability: Embracing change, learning new skills, and adjusting to different work environments or circumstances
- Problem-Solving: Analyzing complex problems, identifying root causes, and developing effective solutions
- Attention to Detail: Thoroughly reviewing and accurately completing tasks, maintaining accuracy, and preventing errors
- Customer Service: Providing exceptional service, addressing customer needs, and resolving issues promptly
- Conflict Resolution: Mediating conflicts, finding common ground, and facilitating positive outcomes
- Decision-Making: Assessing options, considering alternatives, and making informed decisions based on available information
Certification
- CNA.
- Forklift
- CPR
-
Learning new skills
One of my defining characteristics is my deep-rooted passion for learning new skills. I am constantly seeking opportunities to expand my knowledge, broaden my horizons, and develop expertise in various areas. This innate curiosity and drive to acquire new skills stems from my belief that continuous learning is not only personally enriching but also essential for personal and professional growth.
I approach each new skill as an exciting adventure, embracing the challenges and opportunities for growth it presents. Whether it's mastering a new programming language, honing my public speaking abilities, or delving into the intricacies of graphic design, I am driven by an insatiable thirst for knowledge. I understand that learning is a lifelong journey, and I am committed to embracing it with enthusiasm and dedication.
I find great satisfaction in acquiring practical skills that can be applied in real-world contexts. From technical proficiencies to interpersonal and leadership skills, I recognize the value of a well-rounded skill set. I believe that being adaptable and open to new ideas is crucial in an ever-evolving world, and continually learning new skills allows me to stay ahead of the curve.
Moreover, my passion for learning extends beyond the acquisition of knowledge itself. It is also fueled by the joy of self-improvement, the excitement of taking on new challenges, and the sense of accomplishment that comes with mastering a skill. I thrive on the process of setting goals, devising strategies, and working diligently to achieve them. Each milestone reached further ignites my motivation to continue pushing the boundaries of my capabilities.
In summary, my passion for learning new skills drives me to constantly seek growth, embrace challenges, and strive for excellence. I approach each opportunity with an open mind, a thirst for knowledge, and an unwavering commitment to personal and professional development. I firmly believe that by cultivating a love for learning, I can adapt to changing circumstances, seize new opportunities, and make a meaningful impact in all areas of my life.
Timeline
Instacart Shopper
Instacart
02.2021 - Current
Assessor
Simon Construction
03.2020 - 03.2021
Seal Coater
Seal King
01.2019 - 10.2020
Sales Associate
Tru-Green
07.2018 - 10.2018
Cleaner
Twin City Maids
01.2016 - 10.2017
Contractor
Trauma Restore
01.2014 - 05.2016
Temp Worker
Express Employment
08.2010 - Current
High School Diploma -
Lakeville North High School