Michael Shannon
Houston,TX
Summary
Dynamic and results-driven professional with extensive experience in property management, sales, and client relations. Proven track record in managing complex processes, driving revenue, and fostering relationships, with expertise in multi-site leasing operations and direct sales. Demonstrated success in leading teams, developing effective marketing strategies, and achieving leasing, retention, and sales targets across various industries. Strong leadership and communication skills utilized to build strategic partnerships, enhance customer satisfaction, and consistently exceed organizational goals.
Overview
7
7
years of professional experience
Work History
Multi-Site Leasing Consultant
Camden Property Trust
09.2021 - Current
- Managed day-to-day operations for three properties totaling 905 units, consistently meeting leasing, retention, and occupancy goals.
- Achieved a closing rate above 30% on new leases and maintained an 80% renewal rate through effective communication and relationship-building with residents.
- Drove over $17 million in new lease and renewal contracts, contributing to revenue growth and community success.
- Leveraged Funnel CRM to manage prospective resident pipelines, track leads, and optimize communication, driving increased efficiency in leasing operations.
- Utilized Microsoft Power BI to analyze sales data and create visual reports, provide actionable insights to support renewal negotiations, and drive leasing performance.
- Utilized OneSite RealPage property management software to efficiently manage leasing processes, rent payments, and property data, ensuring accuracy and streamlining operations.
Sales Manager
ZAR
07.2020 - 09.2021
- Increased sales by 27% through effective lead follow-up, personalized customer interactions, and team training.
- Tailored comprehensive product packages based on individual customer needs, ensuring they received the right CBD products for their wellness goals.
- Managed inventory, minimized waste, and maintained stock availability to ensure an uninterrupted shopping experience.
- Trained new consultants on store policies, product knowledge, and sales strategies to enhance team performance.
- Provided exceptional customer service by addressing inquiries, handling complaints, and ensuring satisfaction through post-purchase follow-ups.
IT Recruiter
Apex Systems
11.2018 - 06.2019
- Sourced and engaged top technical talent across industries, including Oil & Gas, Retail, and Cybersecurity.
- Utilized tools like Bullhorn, LinkedIn, and database mining to build strong active and passive candidate pipelines.
- Successfully achieved a weekly goal of 150+ cold calls to potential candidates, proving effective communication skills and the ability to build relationships with top talent
- Conducted initial candidate screenings to assess skills, qualifications, and alignment with client needs.
- Maintained accurate candidate records in the ATS to ensure seamless tracking and communication.
- Managed high-volume sourcing and networking efforts to meet demanding hiring goals and deadlines
Account Manager
Pro Maverick Consultants
08.2017 - 10.2018
- Represented Fortune 500 companies, specializing in direct, face-to-face sales of AT&T products and Vivint security systems.
- Consistently achieved an average of 7.3 weekly sales through effective communication and customer engagement.
- Trained and managed a team of four, driving weekly sales goals and individual development.
- Delivered impactful sales presentations and conducted product training workshops for internal teams and customers.
Education
Bachelor of Science - Business Management with a Minor in Marketing
Shepherd University
Shepherdstown01.2018
Associate of Arts - Business Administration and Management, General
Montgomery College
Germantown, MD01.2016
Skills
- Property Management
- Customer Relationship Management (CRM)
- Funnel CRM
- Bullhorn CRM
- Lead Generation
- PowerBI
- OneSite RealPage
- Interpersonal Skills
- Sales Presentations
- Document Management
- Vendor Relations
- Sales
Timeline
Multi-Site Leasing Consultant
Camden Property Trust
09.2021 - Current
Sales Manager
ZAR
07.2020 - 09.2021
IT Recruiter
Apex Systems
11.2018 - 06.2019
Account Manager
Pro Maverick Consultants
08.2017 - 10.2018
Bachelor of Science - Business Management with a Minor in Marketing
Shepherd University
Associate of Arts - Business Administration and Management, General
Montgomery College
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