Michael Shawn Wade

• Greeted customers and provided information about products and services.
• Developed relationships with key accounts to increase sales volume.
• Demonstrated product features, benefits and use to potential buyers.
• Maintained a current knowledge of market trends and competitive activities in the sales area.
• Conducted regular sales meetings to review performance and develop strategies for achieving goals.
• Researched customer needs and preferences through surveys, interviews, focus groups and other methods.
• Solicited orders from existing customers through phone calls and emails.
• Negotiated pricing contracts with vendors to ensure best prices for merchandise purchases.
• Created promotional materials such as brochures, flyers, catalogs and price lists.
• Participated in trade shows, conventions, conferences and other events to promote products or services.
• Analyzed customer feedback data to identify areas of improvement in terms of customer service or product offerings.
• Provided timely follow-up on inquiries made by potential customers.
• Developed new business opportunities through networking with professionals in related industries.
• Coordinated delivery schedules with logistics teams to ensure timely delivery of goods.
• Identified opportunities for process improvements within the organization's sales operations.
• Performed administrative tasks including order entry, invoicing and filing paperwork.
• Ensured accurate recording of all customer transactions into the company database.
• Maintained an updated list of prospects for future marketing campaigns.

had to understand the process very carefully as I was needing to call prospective clients, and then Not only qualify them for the investment, but ask vet the information carefully to see if the investment was a good opportunity for their portfolio before turning it over to a senior analyst I used multiple programs and made 1000 calls a day and I was the best I ever had.

did whatever it took to generate appointments for the home improvement company, as well as making appointments that made sales when others were very much struggling. I assisted in training and gave them a unique point of view with experience and was able to generate a lot of business for that company.

the Appointment sitters in sales for three months

Inside Sales

Cold Calling

sales coach graduated from the training course

people coming to take the training

tasks as assigned by ownership

• Developed and implemented sales strategies to target potential customers.
• Maintained relationships with existing clients by ensuring their needs are met on time.
• Implemented effective pricing strategies according to industry trends and customer segmentation criteria.

• Provided reference and reader's advisory services to library patrons.
• Assisted in the cataloging of new books and materials.
• Organized shelves, book displays, and other library areas according to established guidelines.
• Processed interlibrary loan requests for patrons.
• Performed basic computer troubleshooting and maintenance tasks.
• Developed programs to promote literacy and community involvement with the library.
• Created digital content such as podcasts, videos, and tutorials for library patrons.
• Maintained accurate records of circulation activities including check-ins and outs and overdue items.
• Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
• Conducted inventory of library collections on a regular basis.
• Answered phones to respond to patron inquiries or direct calls appropriately.
• Researched information related to patron inquiries using print resources or online databases.
• Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.
• Prepared reports summarizing circulation data trends or usage statistics.
• Scanned documents into the library's digital repository system.
• Troubleshot technical issues with computers or other equipment used by patrons.
• Processed payments from patrons for fines or fees associated with their accounts.
• Updated the library's website content regularly with new information about events or services offered.
• Managed social media accounts for the library to engage with users online.
• Monitored security cameras throughout the building during open hours.
• Collaborated with staff members from other departments within the organization on projects related to increasing patron engagement.
• Greeted patrons upon entrance to library and offered assistance with needs or issues.
• Answered patrons' questions and assisted in finding materials requested.
• Returned books to circulation by placing on proper shelves.
• Enforced current library policies fairly with patrons.
• Maintained accurate library records for inventory of periodicals and books.
• Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.
• Handled daily tasks, facility maintenance and security to support staff members.
• Operated networked and standalone PCs, photocopier, fax machine and scanner.
• Developed strong understanding of cataloging books and other materials through various methods.
• Checked circulation desk regularly to keep appropriate numbers of books and periodicals available to patrons.
• Prepared and maintained displays and displayed cases.
• Implemented and helped manage summer reading program for children.
• Verified and documented inter-library loans in computer system.
• Designed fliers and posted throughout library to inform visitors and patrons of upcoming events, meetings and special programs.
• Sorted books, publications and other items according to established procedures.
• Located books and periodicals for patrons.
• Oversaw check-in and check-out process of library books and materials at circulation desk.
• Maintained records of items received, issued and returned.
• Answered routine inquiries and referred patrons to librarians.
• Managed reserve materials by placing items on reserve for library patrons, checking items in and out of library and removing out-of-date items.
• Entered and updated patrons' records on computers.
• Opened and closed library during specified hours and secured library equipment.
• Assisted patrons in regards to library's computer system and gave instructions for logging onto Internet.
• Oversaw photocopiers, scanners and computers and instructed patrons in proper use.
• Kept watchful eye on front desk to encourage protected library environment.
• Classified and catalogued items according to content and purpose.
• Assisted in preparation of book displays.

Sold a lot of hondas and was great at the position

i lead in sales for 7 straight months

• Developed and implemented merchandise strategies to increase sales.
• Analyzed customer preferences and buying trends to determine the optimal product mix for the store.
• Negotiated with vendors to obtain favorable terms, pricing, and delivery schedules.
• Created seasonal and promotional displays to maximize sales and profits.
• Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
• Managed store personnel in order to meet staffing requirements while staying within budget.
• Established guidelines for ordering, stocking, merchandising, displaying products, and maintaining visual standards of the store.
• Maintained effective communication with vendors regarding new products, marketing campaigns, discounts and promotions.
• Researched market trends in order to identify opportunities for growth in existing or new product categories.