Summary
Overview
Work History
Education
Timeline
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Michael T Argue

Kalamazoo,MI

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.

Strong problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience

Work History

Jewelry Designer

Self
12.2014 - Current
  • Executed unique designs for each jewelry piece based on preselected stones.
  • Modeled jewelry, captured high-quality images, and crafted detailed product descriptions.
  • Calculated costs and uploaded listings to Etsy while promoting on Instagram and Facebook.
  • Set up tent and displays at art shows, effectively selling jewelry in dynamic markets.

Merchandise Display

Kalamazoo Custom Tailoring
09.2017 - 07.2025
  • Restocked clothing displays according to seasonal trends and owner standards.
  • Designed and created attractive displays for holidays, proms, and weddings.
  • Maintained clothing organization by straightening, refolding, and removing outdated stock.
  • Performed dusting duties to ensure a clean shopping environment.
  • Facilitated customer sales and suit fittings, marking items for tailoring as necessary.
  • Contributed at both downtown and mall locations to enhance overall service.

Sales Associate

Luxe Boutique and Gift Shop
10.2020 - 07.2024
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized shelves and front window to maintain store visual appeal, engage customers, and promote specific merchandise. Assist with Art Hop to promote the store.
  • Handled cash and credit transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

PTF Clerk

USPS, United States Postal Service
12.2011 - 01.2015
  • Operates a single unit postal facility providing limited window services, mail distribution, and dispatches. Opens and closes the facility according to established procedures.
  • Adheres to approved programs and operates within established postal rules, laws and regulations. Resolves problems that may occur during operations and escalates issues to Administrative Post Office (APO) when appropriate.
  • Ensures that proper safeguards are instituted for the welfare of customers and the protection of the mails.
  • Maintains files and records and submits reports as required. Knowledge of BMU acceptance.
  • Answers questions, provides guidance, and has regular contact with Postal customers. Provides direction for limited rural and/or highway contract route delivery service to local customers.
  • Exercises protective care of accountable paper, monies, product inventory, schedules, and office supplies in accordance to Sarbanes-Oxley Act (SOX) guidelines.
  • May provide for limited city, rural and/or highway contract route delivery service to local customers.
  • Exercises a normal regard for the safety of self and others.
  • May supervise one or more employees.
  • I was trained in the appropriate acceptance of Bulk Mailings including PS form numbers 25, 3609, 3541-1, 8125, 3083, 3602N, 3602NZ, 3602-R, 3526. I was then directed in the distribution of the these mailings, in the appropriate shipping methods and labeling as required by zip codes and plant processing. I then typed up a SOP for anyone that would need direction in the acceptance of these different mailings.

Education

High School Diploma -

Kalamazoo Central High School
Kalamazoo, MI

Timeline

Sales Associate

Luxe Boutique and Gift Shop
10.2020 - 07.2024

Merchandise Display

Kalamazoo Custom Tailoring
09.2017 - 07.2025

Jewelry Designer

Self
12.2014 - Current

PTF Clerk

USPS, United States Postal Service
12.2011 - 01.2015

High School Diploma -

Kalamazoo Central High School

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Michael T Argue