Michael T. Lago
Kent,CT
Summary
Extremely organized and motivated finance and business graduate with over 10 years of restaurant experience. Seeking a sales position with an industry leader where I am able to expand my skills and natural sales abilities and provide high value to the company.
Overview
14
14
years of professional experience
Work History
Server
White Horse Country Pub
08.2010 - Current
- Cultivated warm relationships with regular customers.
- Increased sales by upselling higher-end products to customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
New Milford High School
New Milford, CTBBA - Finance
Western Connecticut State University
Danbury, CT07.2021
Skills
- Transactions and Cash Handling
- Verbal and Written Communication
- Specials Promotion and Upselling
- Point of Sale Systems
- Team Player
- Trained New Staff Members
- Decision Making
- Detail-Oriented
- Team Leadership
- Workflow Coordination
- Customer Service and Rapport
References
Available upon request.
Timeline
Server
White Horse Country Pub
08.2010 - Current
High School Diploma -
New Milford High School
BBA - Finance
Western Connecticut State University
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