Michael T. Luo
North Providence,Rhode Island
Summary
- Candidate Board Certified Behavior Analyst (BCBA)
- Detail-oriented, efficient and organized professional with extensive experience in Operation Management, Personnel Management, Administrative Theory and Applied Behavior Analysis.
- Possess strong analytical and problem-solving skills, with the ability to make well thought out decisions.
- Excellent written and verbal communication skills.
- Highly trustworthy, discreet and ethical.
- Resourceful in the completion of projects/Tasks, and effective at multi-tasking.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Residential Director
Seven Hills Rhode Island
01.2019 - Current
- Improved resident satisfaction by implementing new programs and activities tailored to their needs and preferences.
- Enhanced the facility''s reputation by maintaining a high standard of care and ensuring compliance with state regulations.
- Developed strong relationships with residents and their families, resulting in increased trust and open communication channels.
- Streamlined operations by effectively managing staff schedules, budgets, and resources for optimal efficiency.
Administrative Officer
Project Concern Intl/ USAID
10.2014 - 07.2016
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
Geology Field Assistant
BHP Billiton
01.2007 - 04.2014
- Enhanced field data accuracy by meticulously collecting and recording geological samples.
- Streamlined sample processing for expedited analysis by organizing and cataloging specimens efficiently.
- Improved team productivity through proactive collaboration with geologists, engineers, and other field personnel.
- Contributed to successful project completion by conducting detailed geological mapping and data interpretation.
Education
Master of Arts - Special Education/Applied Behavior Analysis
Arizona State University
Tempe, AZ05.2022
MBA - Operations Management
American InterContinental University
Schaumburg, IL08.2019
Bachelor of Arts - Accounting
University of Liberia
Liberia12.2013
High School Diploma -
Garplay Mission High School
Liberia02.2001
Skills
- Property Management
- Facility Maintenance
- Resident relations
- Emergency Preparedness
Certification
- Certified Safety Care Trainer
- Certified Human Right Consultant
- Certified Health Safety Consultant
- Certified Person Centered Thinking Consultant
Timeline
Residential Director
Seven Hills Rhode Island
01.2019 - Current
Administrative Officer
Project Concern Intl/ USAID
10.2014 - 07.2016
Geology Field Assistant
BHP Billiton
01.2007 - 04.2014
Master of Arts - Special Education/Applied Behavior Analysis
Arizona State University
MBA - Operations Management
American InterContinental University
Bachelor of Arts - Accounting
University of Liberia
High School Diploma -
Garplay Mission High School
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