Michael (Ty) Schreffler
Boynton beach
Summary
Dedicated professional with expertise in patient education, treatment coordination, and insurance authorization. Committed to enhancing patient care and ensuring compliance with medical standards.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
National Consult Coordinator
Greenbrook TMS NeuroHealth Centers
Delray Beach
03.2024 - Current
- Educated patients on alternative depression treatments.
- Equipped patients with knowledge of their insurance benefits and criteria for treatment.
- Coordinated patient care and communication to different departments and programs.
- Generated prior authorizations for insurance entities.
- Ensured compliance with company policies and procedures related to project management activities.
- Regular follow-up with patients and doctors involved in their treatment.
- Continued to do research on insurance and medical changes and advancements.
Retail Operations Manager
Common Grounds Coffee Company & Roaster
Lake Worth
11.2015 - 03.2024
- Managed vendor relationships to ensure optimal supply chain performance and product availability.
- Optimized inventory management processes, reducing excess stock and improving turnover rates.
- Trained and developed team members on operational procedures, enhancing overall service quality.
- Implemented cost control measures, successfully reducing operational expenses without sacrificing service.
- Analyzed customer feedback to identify service gaps and improve overall customer experience.
- Led cross-functional meetings to align operational goals with business objectives and strategies.
- Established compliance protocols to meet safety standards and regulatory requirements effectively.
- Streamlined daily operations by introducing efficient workflow processes and staff scheduling.
- Monitored daily sales performance, identifying trends and opportunities for revenue growth.
- Developed targeted promotions based on sales analysis to increase customer engagement and sales.
- Coached team members on upselling techniques, resulting in enhanced sales performance.
- Managed budgeting processes, ensuring accurate financial forecasts and resource allocation.
- Conducted regular audits on inventory and sales systems to ensure accuracy and operational integrity.
- Collaborated with management team members to create effective plans for achieving business goals.
Education
Recording Arts - Audio Recording
Full Sail
Winter Park, FLSkills
- Patient education
- Treatment coordination
- Insurance authorization
- Regulatory compliance
- Medical research
- Inventory management
Certification
OSHA Certified
Timeline
National Consult Coordinator
Greenbrook TMS NeuroHealth Centers
03.2024 - Current
Retail Operations Manager
Common Grounds Coffee Company & Roaster
11.2015 - 03.2024
Recording Arts - Audio Recording
Full Sail