Michael V Widner

Managing renewal and upsell efforts for 500+ Enterprise level clients. This role includes customer facing efforts revolving around client success, training, onboarding, sales presentations, proposals and closing new business alongside renewal.

Non-client facing roles include collaborating with marketing and product development, hosting product feedback sessions as well internally mentoring new team members.

• Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
• Conducted periodic user training sessions to support customer understanding and product feature utilization.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention. This was critical and paid off tremendously during 2020.

Responsibilities include new logo sales process management for Utah, Nevada and Arizona. Sales process management includes strategic prospecting, presenting Paycor solutions via GoToMeeting, working in concert with Paycor Care as well as business case development and closing. Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• First quarter in role exceeded goal by 20k
• Exceeded partner appointment quota
• Identified workflow solutions for partnered Business Development Reps
• Exceeding Average Deal Size target
• Win rate over 30%
• Consistently exceeding FTA goals

Responsibilities include sales process management for 500 +/- clients, client advocacy as it relates to case management and client support, retention efforts for at risk clients and hosting online open house webinars for client base. Responsible for demonstrating all Paycor solutions involved in the sales process without requiring Solution Consultant resources. Performance highlights for fiscal 2016 include:

• Retired annual goal prior to Q4
• Ten month quota streak (curtailed by medical leave)
• Win rate: 35.8%
• Multiple Monthly FTA Champ Awards
• Key wins: BHDP, Native Sun, and Florida's Natural

Responsible for prospecting, developing and acquiring new customers in the retail space for SaaS based Vendor Managed Inventory application used by over 100 suppliers in over 25,000 locations. Clients and retail partners include firms such as Haggar, Dickies, Adidas, Elizabeth Arden, Kohl's, Target, Costco, Kroger, Sports Authority and more. Role also includes an account management component designed to ensure renewal and account growth. Company renewal rate is 96% and within my client base 100%.

Daily activity includes but is not limited to:

• LinkedIn Social Networking and Professional Group Participation
• Cold Calling
• Executing web based introductory presentations
• Personalized face to face sales presentations
• Proposal, SOW, and Contract Development

• Lead inside sales and customer support teams.
• Worked with sales and development to shape product.
• Managed sales promotions and marketing strategies on major social media sites
• Created and implemented effective marketing and sales strategies to increase customer engagement and revenue
• Cultivated and maintained strategic alliances with key partners and vendors

• Finalized sales contracts with high-value customers consistently surpassing quarterly and annual plans.
• Developed compelling presentation decks to gain approval for ideas and communicate results.
• Achieved regional sales objectives by coordinating sales efforts, developing successful strategies, and servicing accounts to strengthen business relationships.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

• Developed inside sales specialists to work in concert with established outside sales force.
• Designed training materials, talk tracks, work flows, and deployed SalesForce across team.
• Consistently exceeded goals and pioneered more cost effective sales methodology.
• Managed sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.

• Inside sales rep for software reseller covering southeast.
• Timberline Estimating & Accounting, GTCO, and iSqFt.
• #3 Timberline reseller in country.
• #1 GTCO reseller in country.
• #1 iSqFt reseller in country.
• Grew iSqFt product arm by over 200% garnering direct hire role.

• Assisted in surgical cases from pediatric neurology to orthopedics.
• Settled in on high risk OB/GYN ward and was routinely called in on complex cases working with Chief of Surgery.