Doorman/Concierge/Porter
Douglas Elliman
07.2025 - 09.2025
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Greeted guests upon arrival by providing warm welcome.
- Performed cleaning and maintenance duties as directed.
- Communicated with coworkers and managers about completed duties.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Proficient in BuildingLink