Michael W Mallow

Prospect for clients in need of personalized branding for promotions, marketing collateral or in house customer retention programs.

Included creating printed literature to support the company and their employees as well as marketing and sales collateral.

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Developed, maintained and utilized diverse client base.

• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Developed compelling presentation decks to gain approval for ideas and communicate results.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Evaluated performance against goals and implemented appropriate development plans.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.