Michael Ymesghen
Stone Mtn,GA
Summary
Highly qualified and tenacious professional armed with broad-based background and skills in the area of business management and psychology oversight. Primarily striving to understand client's need and provide them exceptional results through a cognitively flexible and positive approach. Known for a strong commitment to ethical practices and a passion for positively impacting individuals' well-being.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Automotive Sales Associate
Auto Star
06.2023 - 01.2024
- Increased dealership sales by proactively engaging with potential customers and showcasing vehicle features.
- Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.
- Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
- Collaborated with finance team to secure favorable loan terms for customers, ensuring smooth transactions and high satisfaction rates.
Receptionist Clerk / Bellman Attendent
The Westin Hotel
01.2018 - 09.2019
- Greet guests as they arrive at the hotel, creating a warm and friendly atmosphere.
- Provide information about hotel facilities, services, and local attractions. Address guest inquiries and resolve any issues or complaints promptly.
- Provide valet services for guests who required assistance with parking and retrieving their vehicles.
Front Clerk
Publix
05.2015 - 09.2017
- Enhanced customer satisfaction by efficiently managing front desk operations and providing excellent service.
- Operate cash register and accurately process customer transactions, including handling cash, checks, and electronic payments.
- Scan and bag items for customers,ensuring accuracy and efficiency during the checkout process.
- Offer assistant to customer by helping them carry their groceries to their vehicles, if needed.
Education
No Degree - Cybersecurity
Abiatech Solution Online Bootcamp
Washington, DC09.2022
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA06.2021
Associate of Science - Chemistry
Georgia Perimeter College
Decatur, GA04.2019
Skills
Focusing on understanding and meeting customer needs to provide tailored solutions
Efficiently manage tasks, set priorities, and meet deadlines
Expertise in negotiating terms, closing deals, and maximizing value for the organization
Strong networking skills to build and maintain relationships with clients, partners, and industry professionals
Certification
Google Cybersecurity Certification
Comptia Security Plus in Progress
Comptia Network Plus in Progress
Timeline
Automotive Sales Associate
Auto Star
06.2023 - 01.2024
Receptionist Clerk / Bellman Attendent
The Westin Hotel
01.2018 - 09.2019
Front Clerk
Publix
05.2015 - 09.2017
No Degree - Cybersecurity
Abiatech Solution Online Bootcamp
Bachelor of Science - Psychology
Georgia State University
Associate of Science - Chemistry
Georgia Perimeter College