MICHAELYN MENDEZ
Sacramento,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outgoing Intake with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Lead Intake Coordinator
A1 HEALTHCARE HOME HEALTH & HOSPICE
04.2022 - Current
- Entered referrals into appropriate system based on type of referral obtained.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Streamlined daily operations, effectively managing a team of intake coordinators to ensure timely processing of patient information.
Intake, Scheduler, Receptionist
Geriacare Home Healthcare
04.2016 - 12.2021
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
- Generated department orders and accompanying documentation.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Confirmed appointments, communicated with clients, and updated client records.
Education
No Degree - RN Program
American River College
Sacramento, CABachelor of Science - Nursing Program
Butuan Doctors College
PhilippinesSkills
- Customer Service
- Staff Scheduling
- Appointment Scheduling
- Schedule Coordination
English, Tagalog
Speaks Fluent Tagalog
Languages
English
Timeline
Lead Intake Coordinator
A1 HEALTHCARE HOME HEALTH & HOSPICE
04.2022 - Current
Intake, Scheduler, Receptionist
Geriacare Home Healthcare
04.2016 - 12.2021
No Degree - RN Program
American River College
Bachelor of Science - Nursing Program
Butuan Doctors College
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