Summary
Overview
Work History
Education
Skills
English, Tagalog
Languages
Timeline
Generic

MICHAELYN MENDEZ

Sacramento,PA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outgoing Intake with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Lead Intake Coordinator

A1 HEALTHCARE HOME HEALTH & HOSPICE
2022.04 - Current
  • Entered referrals into appropriate system based on type of referral obtained.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Streamlined daily operations, effectively managing a team of intake coordinators to ensure timely processing of patient information.

Intake, Scheduler, Receptionist

Geriacare Home Healthcare
2016.04 - 2021.12
  • Optimized scheduling processes by implementing efficient software tools and organizational systems.
  • Generated department orders and accompanying documentation.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

No Degree - RN Program

American River College
Sacramento, CA

Bachelor of Science - Nursing Program

Butuan Doctors College
Philippines

Skills

  • Customer Service
  • Staff Scheduling
  • Appointment Scheduling
  • Schedule Coordination

English, Tagalog

Speaks Fluent Tagalog

Languages

English

Timeline

Lead Intake Coordinator

A1 HEALTHCARE HOME HEALTH & HOSPICE
2022.04 - Current

Intake, Scheduler, Receptionist

Geriacare Home Healthcare
2016.04 - 2021.12

No Degree - RN Program

American River College

Bachelor of Science - Nursing Program

Butuan Doctors College
MICHAELYN MENDEZ