Michaiah Anderson
Omaha,NE
Summary
Experienced and highly motivated Nurse Care Manager achieves expected outcomes, demonstrates leadership and serves as resource in management of clinically complex patients. Displays excellent interpersonal and team-building skills and collaborates effectively with physicians, nurses and members of healthcare team. Proficient and functional working knowledge of computer databases, electronic medical record systems and information technology.
Overview
19
19
years of professional experience
Work History
Nurse Care Coordinator
Nebraska Medicine
Omaha, NE
09.2022 - Current
- Educate and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Work with providers to define quality metrics and outcome reporting process.
- Communicate with patients, ensuring that medical information was kept private.
- Actively work with providers and insurance coordinators to gather and coordinate need medical documentation, submission of documentation, and working the appeals process for medical procedure and medication authorization.
- Facilitate communication and coordination between members of health care team, collaboration with providers and transdisciplinary team, involving the patient/family in the decision-making process to promote continuity of care.
- Orders supplies to keep optimal supply levels in treatment rooms, triage and patient rooms to meet typical daily loads.
Clinic Nurse
Nebraska Medicine
Omaha, NE
03.2021 - 09.2022
- Delegated patient care responsibilities to nursing assistants.
- Observed and assessed patients to identify concerning symptoms.
- Educated patients, families and caregivers about conditions and treatments.
- Planned and implemented patient care to treat conditions or mitigate symptoms.
- Built meaningful relationships with patients and families for optimal care.
- Advocated for and strived to protect health, safety and rights of patient.
- Triaged incoming calls and determine the severity of injuries and illnesses. Implemented triage protocol or provider directed advise, lab and imaging orders in preparation of appointments or ER. Timely processing of medication refills, referral communication, and insurance appeals.
- Participated in mock JACHO and JACHO survey's, medication safety survey's discuss policies, propose revisions and implement changes.
- Precepted new staff members. Taught clinical skills relevant to nursing responsibilities and expectations; guided in prioritizing and decision-making while working with patient’s and their families.
- Performed point of care testing for urine,strep and pregnancy testing.
- Assisted physicians in minor surgeries.
Staff Nurse
Madonna Rehabilitation Hospital
Omaha, NE
07.2019 - 03.2021
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Gathered patient health data through interviews and observation, documenting data in electronic records.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Home Care RN
Maxim Health Care
Omaha, NE
06.2018 - 07.2019
- Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.
- Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
- Took vital signs to assess patient health progress and needs.
- Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
- Updated and developed care plans to establish goals based on patient's nursing diagnosis.
- Educated family members and caregivers on patient care instructions.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Advocated for and strived to protect health, safety and rights of patient.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Applied nursing expertise to meet needs of pediatric patients in challenging home environment.
LPN Triage Nurse
Think Wholeperson Healthcare
Omaha, NE
01.2016 - 07.2017
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising RN.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
LPN Triage and Clinic Nurse
Physicians Of Internal Medicine
Omaha, NE
05.2007 - 01.2016
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Delivered orientation and training of less experienced clinic staff in specific clinic operations and procedures.
- Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
- Responded to patient requests with appropriate clinical and personal assistance.
- Took samples to complete diagnostic and routine assessment tests.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
Education
Bachelor of Science - Nursing Science
Westernm Governors University
Salt Lake City, UT08.2020
Associate of Science - Nursing
Iowa Western Community College
Council Bluffs, IA05.2018
Associate of Science - Nursing Science
Metro Community College
Omaha, NE08.2016
Diploma - DPN
Nebraska College of Business
Omaha,NE01.2003
Skills
- Call Triaging
- Wound Care
- Patient Care Planning
- Complex Problem-Solving
- Team Coordination
- Evaluation
Accomplishments
Received Extraordinary Nurse Award in 2022 and 2023.
Timeline
Nurse Care Coordinator
Nebraska Medicine
09.2022 - Current
Clinic Nurse
Nebraska Medicine
03.2021 - 09.2022
Staff Nurse
Madonna Rehabilitation Hospital
07.2019 - 03.2021
Home Care RN
Maxim Health Care
06.2018 - 07.2019
LPN Triage Nurse
Think Wholeperson Healthcare
01.2016 - 07.2017
LPN Triage and Clinic Nurse
Physicians Of Internal Medicine
05.2007 - 01.2016
Bachelor of Science - Nursing Science
Westernm Governors University
Associate of Science - Nursing
Iowa Western Community College
Associate of Science - Nursing Science
Metro Community College
Diploma - DPN
Nebraska College of Business