Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaiah Delossantos-ILustre

1134 Via Barcelona Redlands,CA

Summary

Accomplished Medical Biller with a proven track record at Horizon Therapy Services, enhancing revenue cycle management and patient satisfaction. Expert in insurance and patient billing, CPT knowledge, and HIPAA compliance. Demonstrates exceptional organizational skills and a commitment to continual improvement, significantly increasing efficiency and accuracy in billing processes.

Overview

12
12
years of professional experience

Work History

Medical Biller

Arrowhead Orthopaedics
03.2022 - 12.2024
  • Used data entry skills to accurately document and input statements.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Delivered timely and accurate charge submissions.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Medical Billing Manager

Horizon Therapy Services
01.2020 - 03.2022
  • Increased patient satisfaction by addressing billing inquiries promptly and professionally.
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Worked with customers to develop payment plans and bring accounts current.
  • Enhanced revenue cycle management by overseeing timely and accurate claims submission.

Warehouse Worker

Ingram Micro
06.2016 - 03.2022
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

ICQA Warehouse Associate

Amazon
05.2015 - 06.2016
  • Improved inventory accuracy through regular cycle counts and audits.
  • Conducted performance reviews for team members, setting goals for growth and development opportunities within the company.
  • Increased warehouse efficiency by implementing ICQA processes and procedures.


Front Desk Receptionist

Sun Express Trucking Agency
06.2014 - 05.2015
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Sales Associate

Vivify Clothing Store
05.2013 - 06.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

No Degree - Medical Billing & Coding

North West College
Riverside, CA
11-2019

No Degree - Massage Therapy

Brightwood College
Riverside, CA
12-2017

Skills

  • Insurance claims
  • Medical billing
  • Insurance billing
  • Electronic claims
  • HIPAA compliance
  • Patient billing
  • Billing and collection procedures
  • CPT knowledge
  • Claim submission
  • Data entry
  • CMS-1500 billing forms
  • Payment posting
  • Claims processing
  • Denial management
  • Multitasking and organization
  • ICD-10 coding
  • Payer contracts
  • Billing codes
  • CPT code modifiers
  • Microsoft office
  • Teamwork and collaboration
  • [Software] use

Timeline

Medical Biller

Arrowhead Orthopaedics
03.2022 - 12.2024

Medical Billing Manager

Horizon Therapy Services
01.2020 - 03.2022

Warehouse Worker

Ingram Micro
06.2016 - 03.2022

ICQA Warehouse Associate

Amazon
05.2015 - 06.2016

Front Desk Receptionist

Sun Express Trucking Agency
06.2014 - 05.2015

Sales Associate

Vivify Clothing Store
05.2013 - 06.2014

No Degree - Medical Billing & Coding

North West College

No Degree - Massage Therapy

Brightwood College
Michaiah Delossantos-ILustre