Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michail Winstead

Denver,CO

Summary

Dynamic and reliable professional with extensive experience in the hospitality industry, including a role at Elway's Steakhouse DIA. Proven ability to enhance customer relations and boost service efficiency through exceptional multitasking and teamwork. Skilled in inventory management and maintaining high cleanliness standards, contributing to a seamless dining experience.

Overview

13
13
years of professional experience

Work History

Barback

Elway's Steakhouse DIA
03.2024 - Current
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.

Delivery Driver

Domino's Pizza
10.2017 - 03.2024
  • Boosted revenues by upselling selling products to new and established customers.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Maintain a store image by complying with company cleaning procedures.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Server

Rancho Grande Cantina
06.2015 - 10.2016
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.

Server Assistant

Marina Grog & Galley
10.2012 - 04.2015
  • Monitored dining room inventory and replenished as necessary.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained adequate levels of condiments to keep service flowing smoothly.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.

Education

High School Diploma - undefined

Oak Grove High School
Oak Grove, MO
2015

Skills

  • Team-Oriented
  • Interpersonal
  • Exceptional worker
  • Reliable
  • Customer Relations
  • Efficient multitasking

Timeline

Barback

Elway's Steakhouse DIA
03.2024 - Current

Delivery Driver

Domino's Pizza
10.2017 - 03.2024

Server

Rancho Grande Cantina
06.2015 - 10.2016

Server Assistant

Marina Grog & Galley
10.2012 - 04.2015

High School Diploma - undefined

Oak Grove High School

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