Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michal Benisty

West Bloomfield,MI

Summary

A dynamic leader with a proven track record in the Open University, improving team performance and customer satisfaction. Skilled in training sales teams and problem solving, skilled in driving revenue growth and nurturing high performing teams. Excelled in high pressure situations, demonstrating exceptional decision making and verbal communication.

Overview

6
6
years of professional experience

Work History

Sales Team Manager

Open University
08.2022 - 10.2022
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Planned and directed staff training and performance evaluations.
  • Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
  • Increased sales revenue by implementing new strategies and motivating the team through effective leadership.
  • Facilitated smooth communication between departments, enhancing overall company efficiency in meeting client needs.
  • Enhanced customer satisfaction levels by consistently monitoring team performance and providing constructive feedback.

Debt Collection Team Manager

Blue Sky 2000
10.2020 - 08.2022
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
  • Achieved project deadlines consistently by closely monitoring progress and proactively addressing any potential roadblocks.

Lead Waiter

Dixie
01.2019 - 10.2020
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Mentored new hires on restaurant policies, menu items, and best practices in customer service to enhance overall performance of the team.
  • Boosted efficiency during busy periods by multitasking effectively, attending to multiple tables simultaneously without compromising service quality.
  • Adhered to strict safety protocols for food handling and storage, minimizing the risk of contamination or spoilage.

Officer

IDF
11.2016 - 01.2019

Captain in IDF.

Command of hundreds of soldiers.

Active participation in wars and special operations.

Building quality teams

Control and improvement of soldiers' skills

Coping with extreme stressful situations.

Education

Philosophy, Economics And Political Science -

Open University
Israel

Bookkeeper Diploma -

Jonathan Djanogli
Israel

Skills

  • Sales team training
  • Verbal and written communication
  • Goals and performance
  • Staff Management
  • Customer Service
  • Multitasking
  • Problem-solving abilities
  • Decision-Making

Languages

Hebrew
Native or Bilingual
English
Professional Working

Timeline

Sales Team Manager

Open University
08.2022 - 10.2022

Debt Collection Team Manager

Blue Sky 2000
10.2020 - 08.2022

Lead Waiter

Dixie
01.2019 - 10.2020

Officer

IDF
11.2016 - 01.2019

Philosophy, Economics And Political Science -

Open University

Bookkeeper Diploma -

Jonathan Djanogli
Michal Benisty