Michael Kellam

• Coordinated resources and referrals to support client goals.
• Monitored client progress and adjusted interventions as necessary.
• Provided crisis intervention and conflict resolution to clients.
• Provided resources to hel[p retrieve vital documents
• Transported to 12 Step Meetings.
• Collaborated with multidisciplinary teams to enhance service delivery.
• Educated clients about available community resources and programs.

• Monitored client progress and adjusted treatment plans to optimize outcomes effectively.
• Facilitated group therapy sessions, fostering a supportive environment for peer interactions.
• Trained and mentored staff in housing management protocols and best practices.
• Implemented quality improvement initiatives to enhance service efficiency and effectiveness.
• Provided resource to help clients obtain personal documents
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
• Monitored client progress, adjusting treatment strategies as necessary to enhance outcomes.

• Facilitated peer-led support groups, fostering a safe environment for open dialogue and shared experiences.
• Provided crisis intervention support, utilizing de-escalation techniques to manage challenging situations effectively.
• Mentored new peer support workers, sharing best practices and resources for effective client engagement.
• Assisted clients in navigating social services and benefits systems, enhancing their access to necessary support programs.

• Provided direct patient care and support in daily living activities.
• Monitored patient behavior and reported changes to the clinical team for evaluation.
• Facilitated therapeutic group sessions, promoting communication and social skills among patients.

*Executed daily operations and logistics for residential facilities, ensuring smooth functioning and resident satisfaction.

• Implemented safety protocols and compliance measures to maintain a secure environment for residents and staff.
• Coordinated communication between residents, families, and service providers to address needs efficiently.
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• Assisted in implementation of individualized treatment plans to enhance patient outcomes.
• Documented patient progress accurately to ensure compliance with healthcare regulations.
• Trained new staff on safety protocols and best practices for patient interaction.
• Collaborated with multidisciplinary teams to develop effective intervention strategies.
• Transport clients to appointments and 12 Step meetings
• Conducted crisis intervention techniques to manage challenging behaviors safely and effectively.
• Completed documentation for every incident and forwarded to correct personnel for review.
• Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
• Conducted client rounds to check on residents.
• Reduced disruptive behaviors in clients by utilizing therapeutic communication and crisis intervention skills.
• Taught clients how to complete basic household chores and prepare food.