Michala Johnson
Douglasville,GA
Overview
7
7
years of professional experience
Work History
Sales Operations Specialist
AT&T
Atlanta, Georgia
10.2021 - Current
- Processed a broad range of moderately complex sales operation functions for renewing business
- Served as a liaison between the client management team and internal partners
- Interacted professionally with internal and external partners on the delivery of information, transactions, and processes
- Ensured compliance and timeliness within standard operating procedures related to the renewal process
- Participated in projects related to optional services including application development and other product/process-related initiatives.
Tax Accounting Intern
TurboTax
Atlanta, Georgia
02.2018 - 10.2020
- Assisted in the development of recommendations to optimize accounting systems and procedures
- Provided support for the review and analysis of financial data
- Assisted in the preparation and review of financial statements and accounting reports
- Supported the preparation of required information for interactions with auditors and bankers
- Accurately filed federal and state income taxes for large organization following strict deadlines
- Provided high-level client service by returning calls and emails within 1-hour timeframe.
Finance Intern
PNC Bank
Washington, DC
05.2018 - 08.2018
- Shadowed team members to enhance skills and contribute to finance objectives
- Leveraged communication and presentation skills to present project results to senior management
- Assisted with project planning by providing income, debt and other calculations.
Education
Finance -
Georgia State University
Atlanta, GA05.2025
Skills
- Data Management
- Accounts Receivable
- Accounts Payable
- Proficient With SQL/Excel
- Proficient in GAAP principles and financial reporting
- Experience with Microsoft suite and accounting software
- Strong analytical and problem-solving skills
- Detail-oriented with excellent organizational skills
- Client management
- Tax Compliance
- Data Reconciliation
Timeline
Sales Operations Specialist
AT&T
10.2021 - Current
Finance Intern
PNC Bank
05.2018 - 08.2018
Tax Accounting Intern
TurboTax
02.2018 - 10.2020
Finance -
Georgia State University