MICHALA METCALF
Summary
Security Professional experienced in front desk operations and vigilant monitoring. Maintained safety protocols and managed access control to ensure secure environments. Van Driver demonstrated high productivity through effective route planning, time management, and vehicle maintenance.
Overview
9
9
years of professional experience
Work History
Van Driver
Gateway Transportation
01.2026 - Current
- Operated various van models for safe and efficient transportation of goods.
- Maintained accurate logs of vehicle mileage and fuel consumption.
- Conducted routine inspections to ensure vehicle safety and compliance.
PUBLIC SERVICE TRAINEE
San Francisco city and county
12.2022 - 08.2025
- Communicated effectively with staff and public, fostering positive interactions while enforcing security protocols.
- Trained in conflict resolution and crisis management, effectively handled emergency situations.
- Assisted in delivering city services to residents and community organizations.
- Coordinated with various departments to ensure smooth service operations.
- Supported staff in managing public inquiries and resolving issues efficiently.
SECURITY PATROL OFFICER
Command Security
06.2019 - 12.2022
- Dedicated security patrol officer with over five years of experience in maintaining safety and security in diverse environments.
- Conducted regular patrols, monitored surveillance equipment, and responded promptly to alarms and incidents to maintain safety and security.
- Assessed potential security risks and implemented effective preventive measures, enhancing overall safety.
FRONT DESK SECURITY, TRANSPORTATION SECURITY
Black Bear security
12.2017 - 05.2019
- Monitored entry points to restrict unauthorized access and strengthen site security.
- Responded swiftly to security incidents, mitigating risks and preventing disruptions.
- Maintained detailed logs and reports to support security operations and audits.
- Assisted visitors courteously while consistently enforcing safety protocols.
Education
HIGH SCHOOL DIPLOMA -
Skills
- Route Planning
- Route optimization
- Delivery Tracking
- Defensive Driving
- Vehicle Safety
- Safety compliance
- Incident Response
- Traffic Awareness
- First Aid Training
- Customer Service
- Customer Interaction
- Conflict resolution
LANGUAGES
English
Timeline
Van Driver
Gateway Transportation
01.2026 - Current
PUBLIC SERVICE TRAINEE
San Francisco city and county
12.2022 - 08.2025
SECURITY PATROL OFFICER
Command Security
06.2019 - 12.2022
FRONT DESK SECURITY, TRANSPORTATION SECURITY
Black Bear security
12.2017 - 05.2019