Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic

Michal (Kell) Hanna

VANCOUVER

Summary

Program Director at VanCare Inc. with extensive experience in staff training and regulatory compliance. Skilled in enhancing client communication and leading teams to ensure effective care coordination. Proficient in conflict resolution and personnel management, achieving successful outcomes in challenging healthcare settings. Dedicated to improving organizational performance and client satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Program Director

VanCare Inc.
Vancouver
10.2018 - Current
  • Established relationships with key stakeholders to build trust in the organization's mission.
  • Maintained communication with clients throughout their involvement in the program.
  • Directed staff training on technical aspects of programming activities.
  • Ensured compliance with organizational standards and applicable laws and regulations.
  • Facilitated staff meetings to strengthen staff competencies.

Care Coordinator

Lifeforce Services
Vancouver
08.2017 - 06.2020
  • Ensured compliance with state regulations related to healthcare service provision.
  • Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
  • Assessed safety risks associated with living environments or activities of daily living.
  • Maintained accurate client records in accordance with agency policies and procedures.
  • Scheduled appointments for clients with appropriate medical specialists.
  • Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
  • Actively participated in staff meetings discussing best practices in patient care coordination.

Caregiver

Private Care
Monmouth
08.2009 - 06.2017
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Accompanied clients to social events such as movies or plays.
  • Provided emotional support to clients during difficult times.

Education

Associate -

Chemeketa Community College
Salem, OR
06.2015

Dental Assistant -

Western Career College
San Leandro, CA
01.2000

Skills

Caregiving and personal care

  • Staff training and development
  • Client communication
  • Regulatory compliance
  • Team leadership
  • Conflict resolution
  • Personnel supervision
  • Coaching and mentoring
  • Task delegation
  • Staff management
  • First aid and medication administration
  • Meal preparation and cooking
  • Cleaning and household management
  • Direct support for developmental disabilities

Certification

  • Driver's License
  • CPR Certification, 07/01/20 to 07/31/26
  • First Aid Certification

Additional Information

CPR/ FIRST AID

Personal Information

  • Title: Program Director
  • Work Permit: Authorized to work in the US for any employer

Timeline

Program Director

VanCare Inc.
10.2018 - Current

Care Coordinator

Lifeforce Services
08.2017 - 06.2020

Caregiver

Private Care
08.2009 - 06.2017

Associate -

Chemeketa Community College

Dental Assistant -

Western Career College

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