Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
PASR
OHSU
03.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Paid attention to detail while completing assignments.
Template building for all providers in clinic
Processing PTO requests and updating Calendar
PAS
OHSU
09.2015 - Current
Scheduling patient appointments for both teams and individual providers.
Answering phones, taking messages for teammates and providers
Updating registration information for families on accounts.
Building templates for all clinics and providers
Provides personal reminders to patients about upcoming appointments and schedules for interpreters when needed
RESERVATION AGENT AND CROWN AND ANCHOR SPECIALIST
ROYAL CARRIBEAN CRUISE LINE
10.2013 - 09.2015
Answered phones to assist customers in making, altering, or canceling reservations.
Updated customer records with current contact information, preferences, and special requests.
Assisted customers with their reservations by providing accurate information and helpful advice in a timely manner.
Processed reservations booked via phone, online and other systems.
Maintained up-to-date knowledge of the various reservation systems used by the company.
Recorded customer information and charged credit cards upon successful reservations.
Recognized opportunities to upsell additional services during the booking process.
Assisted clients in planning and coordinating reservation needs.