Michayra Velázquez Ríos
Willimantic,CT
Summary
To be able to acquire new knowledge and contribute knowledge acquired in the development and growth of the company.
Overview
13
13
years of professional experience
Work History
Lab Packaging Lead
Rodeo Cannabis Co.
Sterling, Connecticut
03.2024 - 08.2025
- I analyzed process workflows to identify optimization opportunities, enhanced efficiency, and managed staff performance by addressing issues promptly to maintain high standards. Additionally, I conducted regular meetings to evaluate progress & data entry production numbers company, managed inventory levels effectively to reduce waste, streamlined communication channels to improve decision-making, coordinated cross-departmental projects for timely completion, delegated tasks with clear priorities, and trained new employees on packaging techniques, equipment operation, and inventory management.
Patient Access Representative
Generations Family Health Center
Willimantic, Connecticut
02.2024 - 03.2024
- I facilitated efficient patient check-in and registration processes, verified insurance information and eligibility for services, and coordinated communication between patients and healthcare providers. I managed appointment scheduling through electronic health record systems, assisted in resolving patient inquiries, collected co-pays and payments, and maintained the confidentiality of patient records in compliance with HIPAA regulations, all while greeting patients and visitors with professionalism and courtesy.
Front desk
Radianz Dental
Willimantic, Connecticut
09.2023 - 02.2024
- Ensured professionalism in front desk operations while enhancing efficiency in patient interactions.
Facilitated accurate patient check-in and registration through diligent demographic data collection.
Verified insurance coverage and benefits prior to appointments to process claims effectively.
Collected co-pays during service delivery to streamline financial transactions.
Collaborated with dental providers to gather documentation essential for claims processing.
Addressed billing discrepancies swiftly to enhance patient experience.
Scheduled and updated appointments through meticulous calendar management.
Oversaw office supply inventory, placing orders as necessary for operational continuity.
Quality Control Technician
Roger's Corporate
Moosup, CT
04.2021 - 03.2023
- Executed second-hand tests, conducted daily audits across multiple lines, identified product defects through weight, thickness, or visual inspections, and verified chemical components while performing color checks
Finisher & Machine Operator
Roger's Corporations
Moosup, CT
12.2019 - 04.2021
- In this work, I led the team to achieve the highest production of yoga mats. I determined the defects, created pallets, printed the shipping labels, and was responsible for the daily summary report. Operated machinery following strict safety protocols and operational guidelines.
Production Worker
Spherion Staffing Agency
Brooklyn, Connecticut
01.2018 - 12.2019
- I consistently achieved daily production goals and deadlines through effective team collaboration, inspected finished products to ensure quality assurance before packaging, facilitated communication among team members regarding task assignments during shifts, and adhered to safety protocols while operating machines and equipment.
Substitute Cafeteria Worker
Windham Publics School
Willimantic, CT
02.2016 - 01.2018
- Executes food preparation and cooking tasks efficiently while ensuring high-quality service for students throughout school year.
Production/Assembly
Pall Life Sciences
Fajardo, PR
12.2012 - 01.2015
- This work required to make filters of serum for hospitals among others; using industrial machines to weld them and make them prove that this product was in perfect condition for the market and it was required to make the largest amount of the production required.
Education
Culinary Arts -
Instituto De Banca Y Comercio
Fajardo, PR03.2010
High School Diploma -
Col. Dra. Wilma Chavez Inc
Trujillo Alto, PR12.2005
Skills
- Calibration standards and specifications
- Testing protocols and documentation
- Product inspections and quality assurance
- Laboratory systems management
- Microsoft & Excel program
- Audits and inspections
- Organizational skills
- Leadership and initiative
- Pressure management
- Team collaboration
- Inventory control
- Production scheduling and planning
- Problem solving and decision making
- Attention to detail and accuracy
- Training and development programs
- Warehousing operations and logistics
- Labeling compliance
- Material selection and waste reduction
- Manufacturing operations
- Critical thinking
- Production order review
- Processing operations review
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Lab Packaging Lead
Rodeo Cannabis Co.
03.2024 - 08.2025
Patient Access Representative
Generations Family Health Center
02.2024 - 03.2024
Front desk
Radianz Dental
09.2023 - 02.2024
Quality Control Technician
Roger's Corporate
04.2021 - 03.2023
Finisher & Machine Operator
Roger's Corporations
12.2019 - 04.2021
Production Worker
Spherion Staffing Agency
01.2018 - 12.2019
Substitute Cafeteria Worker
Windham Publics School
02.2016 - 01.2018
Production/Assembly
Pall Life Sciences
12.2012 - 01.2015
Culinary Arts -
Instituto De Banca Y Comercio
High School Diploma -
Col. Dra. Wilma Chavez Inc
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