Micheal Akpablie
Seattle,WA
Summary
Dynamic and detail-oriented professional with experience at Prospect Airport Services, excelling in guest services and communication. Proven ability to assist diverse passengers while ensuring a smooth check-in process. Skilled in data analysis and sanitation, consistently delivering high-quality service and support in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeping
Next Move Hospitality Staffing
Seattle, USA
06.2024 - Current
- I worked as a housekeeping employee for the Kenny Chelsey concert.
- I was responsible for ensuring the trash left by fans on the ground was swept and place into bins.
- The full trash bags were picked up and replaced with a different one.
Peer Tutor
Mount Saint Mary's University
Emmitsburg, MD
01.2022 - 12.2024
- Supported diverse learners by adapting instruction based on individual needs or preferences.
- Developed study materials such as worksheets, activities, and practice tests for students.
- Helped students build confidence in their abilities through positive reinforcement and encouragement.
- Provided individualized one-on-one tutoring sessions to help students understand the material better.
Passenger Service Agent
Prospect Airport Services
Dallas-Fort Worth, USA
06.2023 - 08.2023
- Assisting ticketed passengers during check-in, helping them check luggage and print boarding passes, and ensuring they have proper documentation to board the plane or ship.
- Answering passenger questions, assigning seats, and scanning boarding passes.
- Assist passengers with special needs, such as unaccompanied minors, passengers with disabilities, or those requiring special accommodations.
- Managed customer complaints in a professional manner while providing solutions to resolve issues.
Education
Bachelor's Degree - Biology
Mount St Mary's University
Emmitsburg, MD05.2025
High school diploma -
INTERNATIONAL COMMUNITY COLLEGE
Sakumono, Accra07.2021
Skills
- Problem solving
- Organization skills
- Dishwashing
- Math
- Tutoring
- Algebra
- Custodial experience
- Guest services
- Residential cleaning
- Microsoft Word
- Trigonometry
- Writing Skills
- Microsoft Powerpoint
- Microsoft Excel
- Experience working with students
- Statistics
- Calculus
- Time management
- Janitorial experience
- Communication skills
- Data analysis
- Attention to detail
- Lab techniques
Certification
Pharmacy assistant certificate, 07/01/22, Present
Awards
- Rev William Math and Science Scholarship, 08/01/23
- Deans lists-4 out of 7 semesters
Languages
English, Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Housekeeping
Next Move Hospitality Staffing
06.2024 - Current
Passenger Service Agent
Prospect Airport Services
06.2023 - 08.2023
Peer Tutor
Mount Saint Mary's University
01.2022 - 12.2024
Bachelor's Degree - Biology
Mount St Mary's University
High school diploma -
INTERNATIONAL COMMUNITY COLLEGE
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