Micheal Cox
Perham,MN
Summary
Dynamic and dependable professional with extensive experience at Shearers Snacks, excelling in warehouse safety and order accuracy. Proven ability to enhance workflow efficiency and minimize discrepancies through effective teamwork and communication. Skilled in material handling and committed to continuous improvement, ensuring high-quality standards and timely order fulfillment.
Overview
9
9
years of professional experience
Work History
Cart Puller
Shearers Snacks
Perham, MN
10.2024 - 11.2025
- Operated forklifts to efficiently transport products within warehouse environment.
- Conducted inventory checks to maintain accurate stock levels and minimize discrepancies.
- Collaborated with team members to ensure timely order fulfillment and product quality.
- Assisted in training new employees on safety protocols and equipment operation standards.
- Maximized warehouse space utilization by strategically placing items according to size, weight, or frequency of use during the pulling process.
- Communicated effectively with supervisors to address operational challenges and optimize performance.
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
- Monitored production lines for quality assurance, ensuring compliance with company standards.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
Forklift Operator
Shearers Snacks
Perham, MN
10.2024 - 11.2025
- Operated forklifts to transport materials within warehouse efficiently.
- Conducted pre-operation inspections to ensure equipment safety and reliability.
- Loaded and unloaded products from trucks, maintaining accurate inventory records.
- Collaborated with team members to optimize workflow and improve productivity.
- Assisted in training new staff on proper forklift operation and safety protocols.
- Maintained cleanliness and organization of work area to promote safety standards.
- Monitored stock levels, notifying management of shortages or discrepancies promptly.
- Implemented best practices for safe loading techniques, reducing product damage incidents.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Communicated with floor managers to determine merchandise placement.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Service Technician
Webbers Family Motors
Detroit Lakes, MN
08.2023 - 09.2024
- Diagnosed and repaired vehicle issues using advanced diagnostic tools and software.
- Conducted routine maintenance, ensuring optimal vehicle performance and reliability.
- Assisted in training junior technicians on proper service procedures and safety protocols.
- Collaborated with service advisors to provide accurate estimates and timelines for repairs.
- Ensured compliance with safety regulations during all service operations to protect team members and customers.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Builder's Laborer
Dynamic Homes LLC
Detroit Lakes, MN
09.2023 - 08.2024
- Assisted skilled tradespeople in construction tasks, ensuring adherence to project specifications.
- Operated power tools and equipment safely while maintaining a clean work environment.
- Collaborated with team members to transport materials efficiently across job sites.
- Supported layout and framing tasks under supervision, learning techniques for structural integrity.
- Participated in site cleanup activities after project completion, promoting organization and efficiency.
- Adapted quickly to changing project demands, demonstrating flexibility in task assignments.
- Reduced material waste by accurately measuring and cutting materials according to specifications.
- Completed physically demanding tasks such as heavy lifting, digging, or demolition as required by each project''s needs.
- Contributed to successful building projects by performing various construction tasks such as framing, drywall installation, and painting.
- Supported the construction team in achieving deadlines through effective communication and collaboration.
Service Technician
Valvoline Instant Oil
Bemidji, MN
01.2017 - 05.2019
- Maintained organized service records, documenting repairs and customer interactions effectively.
- Improved workflow efficiency by streamlining repair processes and minimizing downtime.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Facilitated smoother operations within team by organizing schedules and assigning tasks based on skill levels.
Education
High School Diploma -
Bemidji High School
Bemidji, MN05.2008
Skills
- Warehouse safety procedures
- Workplace cleanliness
- Order picking accuracy
- Shipping and receiving
- Pallet jack handling
- Adaptable to change
- Heavy lifting expertise
- Barcode scanning proficiency
- Material handling equipment
- Maintaining records
- Continuous improvement mindset
- Load securing techniques
- Stock rotation practices
- Efficient packing methods
- Labor management
- Waste management
- Organization skills
- Teamwork and collaboration
- Quick learner
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
Timeline
Cart Puller
Shearers Snacks
10.2024 - 11.2025
Forklift Operator
Shearers Snacks
10.2024 - 11.2025
Builder's Laborer
Dynamic Homes LLC
09.2023 - 08.2024
Service Technician
Webbers Family Motors
08.2023 - 09.2024
Service Technician
Valvoline Instant Oil
01.2017 - 05.2019
High School Diploma -
Bemidji High School