Micheal Ducking
Irving,TX
Summary
Customer Service expert who identifies customer needs and delivers effective solutions to a problem. Committed to providing high-quality customer care to create a positive customer experience. Personable and professional under pressure with motivated, energetic nature.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Overview
19
19
years of professional experience
1
1
Certification
Work History
Graphic Design Intern
Nuud B.V.
Dallas, TX
04.2023 - 01.2025
- I learned different ways to explore my creative side, become more authentic with various of creations, and ideas.
Cashier/Customer Service
Walgreens
Dallas, TX
04.2018 - 12.2024
- I was a cashier. I also help customers by answering any question that they inquire about.
Warehouse Worker
Ingram Micro
Carrollton, TX
10.2015 - 05.2018
- General warehouse duties picking orders, packing, organizing pallets before being loading on truck for shipping.
Cashier/Customer Service
Walmart
Lewisville, TX
10.2011 - 08.2015
- Checking out customers, doing returns, exchange and assisting with whatever question in regards to Walmart store.
Clerical
Todays Termite Pest Control
Irving, TX
01.2006 - 04.2011
- Scheduling appointments. Filing papers, and answering the phone, assisting customers with updates information about upcoming appointments cancellations etc.
Education
Associate's degree - Graphic Design
School of Visual Arts
New York, NY05.2022
Skills
Adobe Photoshop
Computer skills
Adobe Illustrator
Cash handling
Communication skills
Painting
English
Microsoft Excel
Leadership
Basic math
Retail math
Retail Management
Planograms
Guest services
Clerical experience
Graphic design
Google Docs
Management
Upselling
Phone Etiquette
Typing
Communication Skills
Data Entry
HVAC
Merchandising
Customer Service
Hospitality
Cashiering
Retail sales
Sales
Phone etiquette
Typography
Microsoft Word
Graphic Design
Serving
Customer service
Adobe Creative Suite
Hotel experience
Cash register
Certification
- Driver's License
- TABC Certified
Languages
English - Expert
Additional Information
The 11 months that I was unemployed, was the time I was focusing on my schooling, and other important things in my life.
Timeline
Graphic Design Intern
Nuud B.V.
04.2023 - 01.2025
Cashier/Customer Service
Walgreens
04.2018 - 12.2024
Warehouse Worker
Ingram Micro
10.2015 - 05.2018
Cashier/Customer Service
Walmart
10.2011 - 08.2015
Clerical
Todays Termite Pest Control
01.2006 - 04.2011
Associate's degree - Graphic Design
School of Visual Arts