Micheal Hayden
Port Huron,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Accomodations Assistant Manager
Stein Investments
05.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Accomodations Supervisor
Stein Investments
05.2020 - 11.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
Housekeeping Cleaner
Stein Investments
05.2018 - 11.2019
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Washed and put away kitchen dishes, utensils and glassware.
Education
Associate of Applied Science - Computer Information Systems
Saint Clair Country Community College
Port Huron, MI05.2025
High School Diploma -
Yale High School
Yale, MI05.2018
Skills
- Product and Service Knowledge
- Operations Management
- Recruiting and Interviewing
- Employee Scheduling
Hobbies
For the past several years I have built and assembled my own computers, and others computers. These skills have helped me in my personal and professional life as I am able to assist regularly in technical issues in the workplace.
Timeline
Accomodations Assistant Manager
Stein Investments
05.2022 - Current
Accomodations Supervisor
Stein Investments
05.2020 - 11.2021
Housekeeping Cleaner
Stein Investments
05.2018 - 11.2019
Associate of Applied Science - Computer Information Systems
Saint Clair Country Community College
High School Diploma -
Yale High School