Micheal Holbert

• Patrolled assigned areas to detect and prevent criminal activity.
• Assisted with the enforcement of all applicable laws, ordinances, and regulations.
• Responded to emergency calls for service and provided assistance as needed.
• Prepared detailed reports on incidents and arrests made.
• Conducted traffic stops in accordance with departmental protocol.
• Investigated suspicious persons or activities to determine if criminal activity was present.
• Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
• Utilized various technologies including computers, cameras, radar guns., to complete job duties.
• Attended training sessions to maintain proficiency in law enforcement techniques.
• Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
• Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.

• Coordinated with team members and remained flexible in work scheduling to meet service needs.
• Transported clients to specified destinations safely and on-time.
• Interacted with customers pleasantly to meet needs and drive satisfaction.
• Inspected vehicle before and after every trip to assess performance and maintenance requirements.
• Drove trucks to and from job sites to deliver supplies.
• Delivered goods and services to customers on time and in excellent condition.
• Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.

• Checked loads to ensure that cargo was secure and distributed evenly.
• Verified the contents of inventory loads against shipping papers.
• Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
• Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
• Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
• Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
• Delivered goods and services to customers on time and in excellent condition.
• Drove trucks to and from job sites to deliver supplies.
• Demonstrated professional conduct with clients to deliver outstanding customer service.

• Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
• Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
• Provided excellent customer service by responding promptly to customer inquiries and complaints.
• Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
• Delivered goods and services to customers on time and in excellent condition.
• Drove trucks to and from job sites to deliver supplies.
• Interacted with customers pleasantly to meet needs and drive satisfaction.
• Loaded and unloaded merchandise efficiently to meet demanding route targets.

• Checked loads to ensure that cargo was secure and distributed evenly.
• Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
• Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
• Delivered goods and services to customers on time and in excellent condition.
• Demonstrated professional conduct with clients to deliver outstanding customer service.

• Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations
• Conducted daily DOT pre-trip inspections according to set checklist.
• Maintained records required for compliance with state and federal regulations.
• Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
• Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
• Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
• Promoted positive customer service by delivering on-time shipments and fully resolving issues.
• Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
• Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
• Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
• Hooked and unhooked trailers from tractor and converter dollies.

• Responded quickly to dispatch, taking appropriate action at crime and disaster scenes.
• Searched vehicles, buildings, homes and property for evidence and stolen property.
• Executed search warrants, affidavits, and other legal documents.
• Adhered to all safety protocols and properly handled all equipment, weapons and materials.
• Patrolled designated districts in patrol cars, on bicycles and on foot.
• Wrote detailed arrest and accident reports.
• Inspected squad vehicle and weapons daily and arranged for routine and special maintenance.
• Responded to and investigated security and burglar alarms.
• Cultivated working relationships with colleagues, executives and community members to build trust and communication.
• Investigated pharmaceutical drug diversions and illegal narcotics activity through successful resolution.
• Organized and recorded facts to prepare incident reports.
• Investigated criminal and traffic offenses.
• Conducted high-speed vehicle pursuits to apprehend criminal suspects.
• Issued warnings and citations for traffic violations.
• Mediated domestic-related disturbances and protected victims from harm.
• Monitored and documented animal health, diet and behaviors to identify and address trends.
• Spearheaded K9 Unit, working with my K9 partner to teach and improve behaviors such as Obedience and Narcotic Detection.
• Advised department on strategies for continuing training and reinforcing lessons in K9 Unit.
• Protected animal health and wellbeing by keeping all areas clean, organized and free of hazards.
• Handled all delegated tasks, including K9 calls for service as well as assisting other officers in the field.

REASON FOR SEPARATION: TERMINATED

• Monitored and documented animal health, diet and behaviors to identify and address trends.
• Spearheaded K9 Unit, working with my K9 partner to teach and improve behaviors such as Obedience and Narcotic Detection.
• Evaluated animal and discussed suitability with department based on factors such as temperament and age.
• Protected animal health and wellbeing by keeping all areas clean, organized and free of hazards.
• Supported the K9 Unit by compiling paperwork and taking detailed minutes after every training session or conference.
• Diffused tense situations by remaining calm.
• Investigated vehicular or roadway-related accidents, assisting persons involved and notifying additional authorities as necessary.
• Cultivated working relationships with school staff and students to build trust and communication.
• Investigated felony-level crimes in support of district attorney prosecution cases.
• Responded quickly to dispatch, taking appropriate action at crime and disaster scenes.
• Searched vehicles, buildings, homes and property for evidence and stolen property.

REASON FOR SEPARATION: TERMINATED

• Liaised with school counselors and administrators regarding juvenile offenders.
• Conducted stationary and mobile surveillance on investigatory individuals.
• Informed shift officers of special areas of emphasis, including properties to watch and noted criminals understood to be in patrol areas.
• Cultivated working relationships with school staff and students to build trust and communication.
• Promoted community outreach initiatives by developing initial school crisis and safety plan.
• Supported community outreach initiatives by implementing school crisis and safety plan.
• Searched vehicles, buildings, homes and property for evidence and stolen property.
• Directed traffic during emergency and congested situations to promote public safety and facilitate vehicular flow.
• Prevented illegal entry, prohibiting goods and smuggling of illegal drugs and other contraband by conducting vehicle searches during traffic stops.
• Directed and controlled crowds at parades, funeral processions and sporting events.
• Patrolled designated districts in patrol cars, on bicycles and on foot.
• Wrote detailed arrest and accident reports.
• Inspected squad vehicle and weapons daily and arranged for routine and special maintenance.

REASON FOR SEPARATION: CAREER ADVANCEMENT IN K9

• Conducted daily DOT pre-trip inspections according to set checklist.
• Maintained records required for compliance with state and federal regulations.
• Unloaded packages from box trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
• Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
• Performed loading and offloading of trucks, utilizing pallet jacks and forklifts.
• Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
• Maintained safe driving habits to protect property and general public on roadways.
• Delivered customer orders to homes and places of business within established time frames.
• Processed shipment documents neatly and efficiently for each load.

REASON FOR SEPARATION: OFFERED A POLICE OFFICER POSITION

• Monitored and investigated suspicions persons and situations and unusual activities.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Investigated disturbances and used proportional and strategic responses to handle different types of issues.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Warned violators of rule infractions and escorted unauthorized persons off premises.
• Provided friendly and professional assistance to employees, visitors and customers.
• Searched vehicles, buildings, homes and property for evidence and stolen property.
• Rode along with FTO's while they assessed my daily performance and implement corrective actions.

REASON FOR SEPARATION: DID NOT SUCCESSFULLY PASS FTO PROGRAM

• Delivered customer orders to homes and places of business within established time frames.
• Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
• Hooked and unhooked trailers from tractor and converter dollies.
• Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
• Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
• Recorded expenses and maintained receipts.
• Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
• Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
• Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

REASON FOR SEPARATION: TIRED OF DRIVING OVER THE ROAD

• Learning the job in order to support office needs.
• Responded quickly to dispatch, taking appropriate action at crime and disaster scenes.
• Directed traffic during emergency and congested situations to promote public safety and facilitate vehicular flow.
• Directed and controlled crowds at parades, funeral processions and sporting events.
• Inspected squad vehicle and weapons daily and arranged for routine and special maintenance.
• Responded to civil unrest, search and rescue operations.
• Responded to and investigated security and burglar alarms.
• Rode along with different training deputies while they taught me the tools of the trade. They also assessed my daily performance and implemented corrective actions.
• Issued warnings and citations for traffic violations.

REASON FOR SEPARATION: OFFERED A FULL-TIME POSITION WITH ANOTHER AGENCY

• Observed conduct of inmates and protected from dangers.
• Operated communication systems, including telephones, switchboards, intercoms and two-way radios to effectively communicate with other personnel.
• Inspected all incoming and outgoing mail for contraband.
• Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
• Searched prisoners cells and belongs for contraband and weapons.
• Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions to prevent unruly behavior and escapes.
• Supervised inmates during day-to-day activities.
• Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
• Promoted rehabilitation of offenders and maintained safety of staff and residents.
• Enforced resident behavior management protocols and wrote incident reports for infractions.
• Detected potential threats and quickly defused conflicts.
• Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
• Applied non-violent response tools and physical restraint during problematic situations.
• Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

REASON FOR SEPARATION: COULDN'T HOLD TWO COMMISSIONS

• Helped company maintain exceptional client service ratings on external audits.
• Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
• Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
• Evaluated customer account information to assess current issues and determine potential solutions.
• Strengthened team performance and productivity by training and inspiring team members.
• Documented conversations with customers to track requests, problems and solutions.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
• Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges, and logging daily shipments.
• Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
• Expressed appreciation for patronage, inviting and encouraging customer return visits.
• Achieved top satisfaction, retention and referral rankings on consistent basis.
• Delivered high level of service and support to each customer, paving way for future business opportunities.
• Informed customers about billing procedures, processed payments and provided payment option setup assistance.

REASON FOR SEPARATION: WORK HOURS CONFLICTING WITH COLLEGE SCHEDULE