MICHEAL JENKINS
Charlotte,NC
Summary
Versatile and results-driven professional with extensive experience in home improvement and event management, notably at Modern Makeover Solutions. Excelled in plumbing proficiency and team collaboration, enhancing project delivery and client satisfaction. Proven track record in streamlining operations and fostering strong client relationships through exceptional service and effective communication.
Overview
26
26
years of professional experience
Work History
Lead Handyman Technician
Modern Makeover Solutions
08.2010 - Current
- Streamlined project completion with a strong focus on time management and prioritization of tasks.
- Served as a reliable point of contact for clients'' emergency repair needs, minimizing downtime in their homes or businesses.
- Collaborated with team members to complete large-scale projects efficiently, ensuring timely delivery and client satisfaction.
- Developed lasting relationships with clients through exceptional customer service and clear communication of project expectations.
Assembler and Sales
Lowes Home Improvement Stores
02.2007 - 06.2010
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Banquet Houseman Supervisor
Westin Hotel
02.2000 - 06.2005
- Enhanced guest satisfaction by efficiently setting up, maintaining, and breaking down banquet event spaces.
- Ensured timely service for guests by promptly completing room set-ups and tear-downs as scheduled.
- Upheld inventory accuracy for supplies through proper tracking of usage during events.
- Prepared table linens, silverware, and glassware with precision to uphold high-quality presentation standards.
Banquet Manager
Omni Hotels & Resorts
04.1999 - 02.2000
- Delegated tasks to staff members to maximize production under tight deadlines.
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Increased guest satisfaction by anticipating needs and providing exceptional service during events.
- Directed and managed banquet functions for [Number]-person event.
- Oversaw scheduling of banquet staff while maintaining optimal staffing levels during peak seasons without compromising on quality service delivery.
Education
No Degree - Graphic Design
Stratford College of Fine Arts
Hilton Head Island, SC06-1993
Skills
- Cabinet assembly
- Plumbing proficiency
- Tile setting
- Painting techniques
- Repairing pipes and fixtures
- Hand tools
- Cabinet installation
- Electrical projects
- Flooring Installation
Timeline
Lead Handyman Technician
Modern Makeover Solutions
08.2010 - Current
Assembler and Sales
Lowes Home Improvement Stores
02.2007 - 06.2010
Banquet Houseman Supervisor
Westin Hotel
02.2000 - 06.2005
Banquet Manager
Omni Hotels & Resorts
04.1999 - 02.2000
No Degree - Graphic Design
Stratford College of Fine Arts
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