Micheal LaFine
Chebanse,IL
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
7
7
years of professional experience
Work History
Clerk
USPS
Chebanse, IL
01.2019 - Current
- Sorted incoming mail for efficient distribution to local routes.
- Assisted customers with inquiries and provided service at the counter.
- Maintained inventory of postal supplies and equipment for daily operations.
- Trained new clerks on procedures and best practices for workflow efficiency.
- Managed cash transactions for postage sales and services promptly.
- Implemented organizational systems to enhance workspace efficiency and clarity.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Performed data entry tasks to update customer accounts records.
- Processed customer orders promptly and accurately.
- Utilized computer software programs to create reports, labels, forms.
- Operated cash register to process cash, check, and credit card transactions.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Prepared deposits according to established procedures.
Education
Clifton Central High School
Clifton, ILSkills
- Sorting mail
- Cash handling
- Customer service
- Data entry
- Problem solving
- Staff training
Timeline
Clerk
USPS
01.2019 - Current
Clifton Central High School