Micheal Mccrum
Woodstock,GA
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Installation Supervisor
Casteel Heating And A/c
07.2021 - Current
- Oversaw internal, external and consultant work related to installations.
- Scheduled timelines of operations and work teams.
- Conducted surveys of installation locations and noted any issues.
- Completed visits before, during and after installations to assess quality and performance.
- Coordinated materials purchasing, documentation and testing for installations.
- Directed teams in installation, testing, start-up and system commissioning tasks.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Created and maintained daily and weekly reports for upper management.
Service Technician
Casteel Heating And A/c
12.2020 - 07.2021
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Evaluated systems according to predetermined checklist and noted issues.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Tested systems, noting issues and completing preventive maintenance.
Service Technician
Dublin Heating A/c And Electrical
01.2016 - 03.2020
- Cleaned sheet metal ducts, evaporator coils, drip pans, axial and centrifugal fans and capacitor-start and resistance-start motors.
- Tested capacitors, transistors and transformers for proper continuity and resistance.
- Communicated with supervisors to gather system malfunctions symptoms and locations for diagnosis and correction.
- Responded to average Number service calls every week for both residential and commercial customers.
- Diagnosed faults in electrical and mechanical components to return units to full operating capacity within 24 hours of maintenance request.
- Repaired malfunctioning gas-fired system components to restore functionality within 24 hours during season's hottest period.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Optimized performance by balancing systems and calibrating controls.
- Connected heating or air conditioning equipment to water, fuel or refrigerant sources to form complete circuits.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
Machinist
Forum Energy Technologies
07.2014 - 01.2016
- Studied daily work instruction, sketches, drawings, blueprints and manuals to determine dimensions and tolerances accurately.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Used CNC and manual equipment to perform both initial and final machining.
- Assembled and set various boring, slotting and turning heads.
- Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
- Manufactured piping connections, applied pressure, detected leaks and removed excess metal.
- Ran heavy duty lathes, boring machines, mills, planers and grinders to craft products.
- Closely monitored equipment to detect and report malfunctions and prevent accidents.
- Interpreted drawings and planed work in proper operational sequence on multi-cut jobs.
- Manually set up machinery and equipment, including mills , Lathes and grinders.
- Operated and maintained up to many different mill and lathe machines to fabricate
Manual Machinist
Brimhall Industrial
04.2012 - 07.2014
- Reviewed samples, drawings or instructions to understand specifications of output.
- Performed routine machine maintenance and repaired minor damages.
- Took measurements and marked material for cutting or shaping.
- Fabricated and shaped parts such as tools and machine parts out of metal, plastics and composites.
- Closely monitored equipment to detect and report malfunctions and prevent accidents.
- Maintained excellent attendance record, consistently arriving to work on time.
- Safely operated heavy machinery such as pumps, fans and gear reducers without incident.
- Reviewed project blueprints to determine size of batches and speed of machine.
Machinist
Fmc Technologies Inc.
03.2000 - 04.2012
- Safely operated heavy machinery such as pumps, fans and gear reducers without incident.
- Studied daily work instruction, sketches, drawings, blueprints and manuals to determine dimensions and tolerances accurately.
- Used CNC and manual equipment to perform both initial and final machining.
- Assembled and set various boring, slotting and turning heads.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
- Manufactured piping connections, applied pressure, detected leaks and removed excess metal.
- Ran heavy duty lathes, boring machines, mills, planers and grinders to craft products.
- Obtained blueprints and support materials from suppliers and engineers.
- Closely monitored equipment to detect and report malfunctions and prevent accidents.
- Troubleshot issues with and repaired injection molding machines, robotic bottle packing machines and casting furnaces.
- Interpreted drawings and planed work in proper operational sequence on multi-cut jobs.
Education
Physical Education
Tarleton State University
Stephenville, TX2005
Skills
- Preventive and Reparative Maintenance
- Power Tool Proficiency
- Hand Tool Expertise
- Electrical Installation and Repair
- Troubleshooting and Diagnostics
- Mechanical Aptitude
- Safety and compliance
- Troubleshooting ability
- Blueprints and schematics
- HVAC systems
- Diagnostics skill
- Customer Service
- Wire Strippers
- Quality Control Guidelines
- Project Specifications
- Motor Installation and Wiring
- Standard Operating Procedures Proficient
- Electric Drills
- Accurate Estimates
- Assigning Manpower
- Standard Operating Procedure Development
- Technical Documentation
- Basic Tools
- Building and Construction
- Site Surveys
- Schedule Management
- Credit Card Transaction Processing
- Daily Logs
- Crew Management
- Safety Standards
- Training Initiatives
- Emergency Situations
- Job Inspections
- Machine Tools
- Machine Setups
- Quality Production
- Cash Register Operations
- Shift Coverage
- Detailed Instruction
- Testing Electrical Equipment
- Blueprint Reading
- Codes and Regulations
Certification
- Certified Nondestructive testing,
- EPA certification
- Safety committee member
Timeline
Installation Supervisor
Casteel Heating And A/c
07.2021 - Current
Service Technician
Casteel Heating And A/c
12.2020 - 07.2021
Service Technician
Dublin Heating A/c And Electrical
01.2016 - 03.2020
Machinist
Forum Energy Technologies
07.2014 - 01.2016
Manual Machinist
Brimhall Industrial
04.2012 - 07.2014
Machinist
Fmc Technologies Inc.
03.2000 - 04.2012
Physical Education
Tarleton State University
Similar Profiles
Abdiwahab MohamedAbdiwahab Mohamed
HVAC Technician at Casteel HeatingHVAC Technician at Casteel Heating
Taylor HaleTaylor Hale
HVAC Lead Installer at Casteel Heating & AirHVAC Lead Installer at Casteel Heating & Air
Angela KnutsenAngela Knutsen
Geometry and Algebra 1 Teacher at Casteel High SchoolGeometry and Algebra 1 Teacher at Casteel High School
Daniel VargasDaniel Vargas
Funding Specialist at Bank OZKFunding Specialist at Bank OZK
MONICA GARGUILOMONICA GARGUILO
Supervisor at Sawgrass PediatricSupervisor at Sawgrass Pediatric