Micheal Mubiru
Burien
Summary
Skilled Residential Specialist with background in providing support to diverse populations within residential settings. Strengths include understanding of case management, crisis intervention, and counseling techniques. Notable for enhancing living conditions and implementing effective strategies that promote client well-being. Demonstrated track record of improving resident satisfaction through compassionate service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Specialist
Mindful
Boston
11.2022 - Current
- Facilitated daily living skills training for individuals in residential settings.
- Coordinated recreational activities to promote social engagement among residents.
- Monitored resident behavior and provided support during challenging situations.
- Collaborated with interdisciplinary teams to enhance service delivery and communication.
- Educated residents on coping strategies and life skills for improved independence.
- Documented resident progress and maintained accurate records for compliance purposes.
- Ensured that all safety protocols were followed at all times.
Administrative Manager
Goldstar insurance Company
Kampala
02.2017 - 10.2022
- Managed daily administrative operations for a leading insurance provider.
- Oversaw scheduling and resource allocation for team projects and meetings.
- Trained new staff on office protocols and administrative procedures.
- Assisted in preparing reports and presentations for management meetings.
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Identified and solved problems to enhance management and business direction.
Education
Bachelor of Arts - Business Administration
Makerere University
Kampala, UG01-2004
Skills
- Interdisciplinary collaboration
- Recreational coordination
- Maintaining professional boundaries
- Maintaining confidentiality and privacy of residents
- Staff training
- Office management such as answering calls and emails
- Conflict resolution
- Team building
- Behavioral support and management
- Individual treatment plan supervision
- Front desk operations such as monitoring security systems, managing emails, answering phones, and logging in visitors
- Performing janitorial tasks, such as trash removal, minor repairs of broken equipment and pest control
Affiliations
- Reading
- Exercising
- Traveling and meeting new people
Accomplishments
- Employee of the month awarded in February 2024 and March 2025
Certification
- PHCAST- Personal Care Homemaker training 2024
Timeline
Residential Specialist
Mindful
11.2022 - Current
Administrative Manager
Goldstar insurance Company
02.2017 - 10.2022
Bachelor of Arts - Business Administration
Makerere University