Summary
Overview
Work History
Education
Skills
Willingtorelocate
Personal Information
Timeline
Generic

Micheal Patterson

Amarillo,TX

Summary

Proactive and goal-oriented professional with a proven track record of excellent time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and make meaningful contributions to organizational growth.

Overview

9
9
years of professional experience

Work History

Key Holder

Amarillo Furniture Exchange
06.2024 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
  • Increased sales by providing exceptional customer service and product knowledge.

Meter Reader

Xcel Energy
08.2023 - 06.2024
  • Supported efficient route planning with thorough documentation of meter locations and access points.
  • Maintained professional relationships with clients while performing on-site visits, fostering positive company image.
  • Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Performed regular maintenance checks on meters, ensuring accurate readings and early identification of potential issues.
  • Enhanced overall efficiency by utilizing handheld devices for quick data entry during site visits.

Warehouse Associate

Amazon
12.2022 - 07.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Department Supervisor

Lowe's Home Improvement
05.2021 - 08.2022
  • Department supervisor for plumbing and electrical departments
  • Lead team in achieving weekly and daily sales goals
  • Responsible for knowing best and worst selling products in those departments to drive sales and focus team on task of the week like down stacking, pricing, and maintaining department cleanliness
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed team of 15 employees, delegated tasks and held each employee accountable for completing assignments.

Warehouse Manager

Royal Architectural Products
05.2018 - 12.2020
  • As warehouse manager duties were to oversee inventory, build customer orders, handle all shipping, receiving, and delivery
  • Performed on site maintenance and was point of contact when it came to ordering parts and making sure all product was delivered
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Direct Support Professional

D&S Community Services
11.2015 - 10.2020
  • In Home care taker/ House manager
  • Responsible for overseeing that clients daily needs were met
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.

Education

Bachelor of Science - Kinesiology Sport Management

William Jessup University
Rocklin, CA
04.2024

College - Health Education

Oklahoma Panhandle State University
Goodwell, OK
05.2013

High school diploma -

Palo Duro High School
Amarillo, TX
05.2011

Skills

  • Business Development
  • Training and mentoring
  • Team Building and Motivation
  • Decision-Making
  • Superior Work Ethic
  • Home Care Special Needs
  • Management
  • Customer service
  • Warehouse Supervisor Experience

Willingtorelocate

  • Dallas, TX
  • Oklahoma City, OK
  • Lubbock, TX

Personal Information

Authorized To Work: US for any employer

Timeline

Key Holder

Amarillo Furniture Exchange
06.2024 - Current

Meter Reader

Xcel Energy
08.2023 - 06.2024

Warehouse Associate

Amazon
12.2022 - 07.2023

Department Supervisor

Lowe's Home Improvement
05.2021 - 08.2022

Warehouse Manager

Royal Architectural Products
05.2018 - 12.2020

Direct Support Professional

D&S Community Services
11.2015 - 10.2020

Bachelor of Science - Kinesiology Sport Management

William Jessup University

College - Health Education

Oklahoma Panhandle State University

High school diploma -

Palo Duro High School
Micheal Patterson