Micheal Snowden

Work History

Food Court Employee

Costco

09.2024 - Current

Accurately operated cash register to process customer payments.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Replenished serving stations with fresh food and cleaned up spills.
Backed up servers by setting up trays and completing some food deliveries.
Completed milkshakes and ice cream desserts for customers.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Kept kitchen, counter and dining areas cleaned and sanitized.
Filled out daily shift log to record amount of food prepared, used and leftover.
Documented customer orders and conveyed special requests to kitchen staff.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Prepared salads, soups and sandwiches for customers.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Reconciled receipt totals, cash and credit payments to address shortages.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Consultant

Cory Co.

06.2020 - 09.2024

Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Collaborated with teams to define, strategize, and implement marketing and web strategies.
Educated staff on organizational mission and goals to help employees achieve success.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Created and managed project plans, timelines and budgets.
Conducted regular reviews of operations and identified areas for improvement.
Evaluated customer needs and feedback to drive product and service improvements.
Evaluated staff performance and provided coaching to address inefficiencies.
Manage personnel
Clean sanitize reorganized facilities

Dietary Cook

Park Place

11.2023 - 05.2024

Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
Received orders, verified contents against invoices and assessed quality of products to verify conformance to organizational standards.
Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
Followed standard recipes, menus and apportions according to established standards.
Prepared food for special parties and groups.
Provided nourishing and health-conscious food to customers under sanitary conditions.
Assisted in hiring and evaluating of new kitchen staff.
Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
Performed tasks pertaining to transportation, preparation and setting up of delivery meals.

Sales Floor Associate

Walmart Supercenter

08.2013 - 10.2022

Experienced in providing dedicated customer service and effectively communicating with potential customers, to promote sales
Ability to Communicate effectively with store personnel regarding tasks, activities, promotions, and objectives
Able to work well with a team and accept constructive feedback
Ability to work varying hours and schedules to include days, mid shifts, nights, weekends and holidays
Basic mathematical skills; ability to use a calculator
Customer service skills, including problem solving and handling customer complaints
Reliable transportation to accommodate immediate or advance notice of presence
Able to handle stressful situations
Flexible and fast learner
Ability to multitask
Strong organizational skills
Excellent communication skills
Personable and friendly

Line Cook

Old Chicago Pizza

03.2018 - 05.2020

Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared food items such as meats, poultry, and fish for frying purposes.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Maintained well-stocked stations with supplies and spices for maximum productivity.

Summary

Overview

Work History

Food Court Employee

Consultant

Dietary Cook

Sales Floor Associate

Line Cook

Education

English Literature -

Skills

Certification

Timeline

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