Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Micheal Thompson

Florence,KY

Summary

Dynamic logistics coordinator with a proven track record at DHL Express, enhancing delivery efficiency and compliance through effective workflow management and staff training. Skilled in inventory management and team leadership, I implemented process improvements that significantly boosted productivity and fostered a collaborative work environment. Adaptable and detail-oriented, I excel in fast-paced settings.

Overview

2026
2026
years of professional experience

Work History

Coordinator

DHL Express
10.2023 - Current
  • Coordinated shipment schedules to enhance delivery efficiency and meet customer expectations.
  • Managed documentation processes to ensure compliance with regulatory requirements and internal policies.
  • Assisted in tracking inventory levels using DHL's logistics management software for improved accuracy.
  • Developed standardized operational procedures to streamline workflow across departments.
  • Trained new team members on core operational protocols to promote consistency and accuracy in tasks.
  • Implemented process improvements that reduced delays in package handling and increased overall productivity.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Trained team members on new hotel services and products to support promotional efforts.

Packing Specialist

Cumming Meritor
08.2019 - 10.2022
  • Operated packing machinery to ensure efficient product packaging and labeling.
  • Conducted quality inspections on packaged goods to maintain high standards.
  • Collaborated with team members to streamline packing processes for increased efficiency.
  • Maintained accurate inventory records of packing materials and finished products.
  • Implemented safety protocols during packing operations to minimize risk and enhance workplace safety.
  • Trained new employees on proper packing techniques and equipment usage.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Initiated proof of delivery documents to trace lost shipments.
  • Recorded shipment data such as weight and discrepancies using Software.
  • Conducted routine maintenance checks on packing machinery, minimizing downtime due to malfunctions or repairs needed.
  • Consistently met or exceeded daily packing quotas, contributing to overall company success.
  • Completed specialized packaging projects for high-value items, guaranteeing secure transportation without incident.
  • Maintained a clean and organized workspace, ensuring optimal productivity and safety for all team members.
  • Trained new employees in proper packing procedures, resulting in increased productivity and reduced errors.
  • Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
  • Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
  • Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
  • Counted and recorded finished and rejected packaged items.

Jabil

Operator 2
04.2021 - 01.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Truck Unloader/stocker / Frozen Dairy/ibm

Walmart
2014 - 2016
  • Operated forklifts and pallet jacks to safely unload cargo from trucks.
  • Inspected incoming shipments for accuracy and damage prior to storage.
  • Collaborated with team members to streamline unloading processes and improve efficiency.
  • Maintained cleanliness and organization of unloading area to ensure safety standards.
  • Trained new employees on safety protocols and efficient unloading techniques.
  • Implemented best practices for load handling, reducing potential hazards during operations.
  • Monitored equipment performance, coordinating maintenance when necessary to minimize downtime.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
  • Handled packages with care while transporting from truck to loading dock.
  • Sorted and properly arranged items.
  • Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
  • Unloaded packages with care and placed in proper staging area.
  • Unloaded items and goods from trucks into main storage area for transfer to shelves.
  • Increased efficiency by organizing and streamlining unloading processes.
  • Assisted other team members in navigating large loads.
  • Maximized space utilization in warehouse storage areas by organizing unloaded materials according to dimensions and weight constraints.
  • Stacked or assembled materials into bundles and banded bundles together, using banding machine clincher.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Loaded packages onto pallets and into staging areas as directed.
  • Used barcode scanners and other technology to track and document cargo information.
  • Kept facilities clean and organized to promote safe work environments and avoid injuries.
  • Coordinated with truck drivers and dispatchers to have cargo picked up on time and according to schedule.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Worked with team members to move and load cargo properly and safely.
  • Engaged with customers to provide assistance in locating products and enhancing shopping experience.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.

Education

High School Diploma -

Hebersprings High School
Heber Springs, AR

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Goal setting
  • Inventory management
  • Staff development and training
  • Team leadership
  • Verbal and written communication
  • Problem-solving
  • Work Planning and Prioritization
  • Relationship building
  • Team oversight
  • Negotiation
  • Time management
  • Attention to detail
  • Clear communication
  • Team collaboration
  • Adaptability and flexibility
  • Task prioritization
  • Conflict resolution
  • Workflow management
  • Risk management
  • Logistics coordination
  • Staff training
  • Handling complaints
  • Coaching and mentoring
  • Quality assurance

Accomplishments

Working from unloading ulds 200,000-369,000 boxes a night running unloads 1-8 where ever needed to derect boxes or bags up to 1-90pound boxes or 1-47 kg boxes run a line with a radio re fire lines talking to haz mat about spills tsa certificate and packaging specialist skills running a top bet for 75 pounds anything over goes on bottom belt deal with qc boxes and spills and director of the company and management gave me everything I have ever needed

Timeline

Coordinator

DHL Express
10.2023 - Current

Jabil

Operator 2
04.2021 - 01.2022

Packing Specialist

Cumming Meritor
08.2019 - 10.2022

Truck Unloader/stocker / Frozen Dairy/ibm

Walmart
2014 - 2016

High School Diploma -

Hebersprings High School
Micheal Thompson