Micheal Thompson
Florence,KY
Summary
Dynamic logistics coordinator with a proven track record at DHL Express, enhancing delivery efficiency and compliance through effective workflow management and staff training. Skilled in inventory management and team leadership, I implemented process improvements that significantly boosted productivity and fostered a collaborative work environment. Adaptable and detail-oriented, I excel in fast-paced settings.
Overview
2026
2026
years of professional experience
Work History
Coordinator
DHL Express
10.2023 - Current
- Coordinated shipment schedules to enhance delivery efficiency and meet customer expectations.
- Managed documentation processes to ensure compliance with regulatory requirements and internal policies.
- Assisted in tracking inventory levels using DHL's logistics management software for improved accuracy.
- Developed standardized operational procedures to streamline workflow across departments.
- Trained new team members on core operational protocols to promote consistency and accuracy in tasks.
- Implemented process improvements that reduced delays in package handling and increased overall productivity.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Trained team members on new hotel services and products to support promotional efforts.
Packing Specialist
Cumming Meritor
08.2019 - 10.2022
- Operated packing machinery to ensure efficient product packaging and labeling.
- Conducted quality inspections on packaged goods to maintain high standards.
- Collaborated with team members to streamline packing processes for increased efficiency.
- Maintained accurate inventory records of packing materials and finished products.
- Implemented safety protocols during packing operations to minimize risk and enhance workplace safety.
- Trained new employees on proper packing techniques and equipment usage.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Initiated proof of delivery documents to trace lost shipments.
- Recorded shipment data such as weight and discrepancies using Software.
- Conducted routine maintenance checks on packing machinery, minimizing downtime due to malfunctions or repairs needed.
- Consistently met or exceeded daily packing quotas, contributing to overall company success.
- Completed specialized packaging projects for high-value items, guaranteeing secure transportation without incident.
- Maintained a clean and organized workspace, ensuring optimal productivity and safety for all team members.
- Trained new employees in proper packing procedures, resulting in increased productivity and reduced errors.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
- Counted and recorded finished and rejected packaged items.
Jabil
Operator 2
04.2021 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Truck Unloader/stocker / Frozen Dairy/ibm
Walmart
2014 - 2016
- Operated forklifts and pallet jacks to safely unload cargo from trucks.
- Inspected incoming shipments for accuracy and damage prior to storage.
- Collaborated with team members to streamline unloading processes and improve efficiency.
- Maintained cleanliness and organization of unloading area to ensure safety standards.
- Trained new employees on safety protocols and efficient unloading techniques.
- Implemented best practices for load handling, reducing potential hazards during operations.
- Monitored equipment performance, coordinating maintenance when necessary to minimize downtime.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Unloaded packages with care and placed in proper staging area.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Increased efficiency by organizing and streamlining unloading processes.
- Assisted other team members in navigating large loads.
- Maximized space utilization in warehouse storage areas by organizing unloaded materials according to dimensions and weight constraints.
- Stacked or assembled materials into bundles and banded bundles together, using banding machine clincher.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Loaded packages onto pallets and into staging areas as directed.
- Used barcode scanners and other technology to track and document cargo information.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Coordinated with truck drivers and dispatchers to have cargo picked up on time and according to schedule.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Worked with team members to move and load cargo properly and safely.
- Engaged with customers to provide assistance in locating products and enhancing shopping experience.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Education
High School Diploma -
Hebersprings High School
Heber Springs, ARSkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Goal setting
- Inventory management
- Staff development and training
- Team leadership
- Verbal and written communication
- Problem-solving
- Work Planning and Prioritization
- Relationship building
- Team oversight
- Negotiation
- Time management
- Attention to detail
- Clear communication
- Team collaboration
- Adaptability and flexibility
- Task prioritization
- Conflict resolution
- Workflow management
- Risk management
- Logistics coordination
- Staff training
- Handling complaints
- Coaching and mentoring
- Quality assurance
Accomplishments
Working from unloading ulds 200,000-369,000 boxes a night running unloads 1-8 where ever needed to derect boxes or bags up to 1-90pound boxes or 1-47 kg boxes run a line with a radio re fire lines talking to haz mat about spills tsa certificate and packaging specialist skills running a top bet for 75 pounds anything over goes on bottom belt deal with qc boxes and spills and director of the company and management gave me everything I have ever needed
Timeline
Coordinator
DHL Express
10.2023 - Current
Jabil
Operator 2
04.2021 - 01.2022
Packing Specialist
Cumming Meritor
08.2019 - 10.2022
Truck Unloader/stocker / Frozen Dairy/ibm
Walmart
2014 - 2016
High School Diploma -
Hebersprings High School