Micheal Tolson
Fort Payne
Summary
Detail-oriented Quality Assurance Analyst with over 9 years of experience in driving operational improvements and ensuring product compliance. Expertise in collaborating with cross-functional teams to identify defects and implement corrective actions, leading to significant reductions in customer-reported issues.
Overview
9
9
years of professional experience
Work History
Quality Assurance Analyst
The Children's Place Distribution Center
Fort Payne, AL
12.2016 - Current
- Developed and executed test plans to ensure product quality and compliance with specifications.
- Conducted thorough inspections of merchandise, identifying defects and driving corrective actions.
- Collaborated with cross-functional teams to resolve quality issues and improve operational efficiency.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
- Improved product reliability by executing rigorous test plans and ensuring product met established requirements.
- Reduced number of customer-reported issues by establishing preemptive testing strategy that targeted common failure points.
Education
High School Diploma -
Scottsboro High School
Scottsboro, ALSkills
- Quality assurance
- Quality processes
- Data analysis
- Problem-solving
- Teamwork and collaboration
- Friendly, positive attitude
- Attention to detail
- Multitasking
- Computer skills
- Microsoft Excel integration
- Microsoft Excel certified
Timeline
Quality Assurance Analyst
The Children's Place Distribution Center
12.2016 - Current
High School Diploma -
Scottsboro High School