Summary
Overview
Work History
Education
Skills
CDL Student - Black Hawk Community College
Timeline

Micheal Wells

Moline,IL

Summary

I am motivated to work full time and show my qualities in the work place. I'm dedicated to improving the organizations I work for by learning the trade and then applying my experience to the job at hand. I have experience in customer service, as well as experience as a warehouse associate and in industrial food production. I'm an expert in customer service and proficient in various warehousing and production roles. I am eager to show my skills in the workplace

Overview

4
4
years of post-secondary education
6
6
years of professional experience

Work History

Over Operator

Butterball, LLC
Montgomery, IL
02.2017 - 06.2017

- Loaded racks of raw turkey bacon for processing in a timely matter while maintaining a safe and clean work environment

- Placed cart of meats in oven and cooked at proper heat safely.

- Mixed the correct spices with accurate measuring into the meats.

- Assisted as needed with production line

Warehouse Associate

DST Distributors
Moline, IL
06.2012 - 01.2017
  • Process, package and ship orders accurately
  • Organize stocks and maintain inventory
  • Inspect products for defects and damages
  • Examine ingoing and outgoing shipments
  • Organize warehouse space
  • Receive, unload and place incoming inventory items appropriately
  • Check, verify and fill customer invoices
  • Abide by all company safety and hygiene regulations
  • Contribute ideas on ways to improve or optimize warehousing procedures
  • Keep warehouse clean and organised daily

Customer Service Representative

FTD
Downers Grove, IL
01.2011 - 03.2012
  • Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
  • Maintain an updated knowledge of the organization's products, services, and customer service policies
  • Document customer interactions when necessary, compiling documents and forwarding information to interested parties
  • Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
  • Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
  • Assist clients by demonstrating the use of goods and programs and answering any questions they may have
  • Participate in training opportunities provided by the organization or by outside entities
  • Establish and maintain good rapport with customers by using positive language and anticipating their needs

Education

High School Diploma -

Bartlett High School , Bartlett, IL
08.2004 - 06.2008

No Degree - Psychology

College of DuPage, Glen Ellyn, IL
01.2014 - 06.2014

I completed my first semester of my Bachelor's degree in Psychology. I could not continue due to family and financial obligations.

Skills

Materials Handling

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CDL Student - Black Hawk Community College

I'm currently enrolled at Black Hawk Community College where I am attaining my CDL.

Timeline

Over Operator - Butterball, LLC
02.2017 - 06.2017
College of DuPage - No Degree, Psychology
01.2014 - 06.2014
Warehouse Associate - DST Distributors
06.2012 - 01.2017
Customer Service Representative - FTD
01.2011 - 03.2012
Bartlett High School - High School Diploma,
08.2004 - 06.2008
Micheal Wells