Micheal (Michelle) Sparks
La Conner,WA
Summary
Dependable Employee/Student with track record of success in many fields, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Always loving a good challenge, with a smile and great attitude.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Student
University of Phoenix
Bellingham, WA
10.2023 - Current
- Small business management and entrepreneurship certificate program
- Part-time.
- Analyzed key performance indicators to identify effective strategies.
- Attended classes or courses to attain subject mastery and formal recognition.
Delivery Driver/ Dinner Hero
UberEATS
Bellingham, WA
09.2022 - 11.2022
- Food pick up, Deliver promptly, Time management, Driving skills, Make own schedule
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Line Cook/Server
The Knuckle Saloon- STURGIS- (Black Hills Bike Rally)
Sturgis, SD
07.2021 - 08.2021
- Annual Bike Rally, Very busy/ Intense, Cook, prep., Open, close., Serve, Dishwasher, Merchandise sales, Bartend
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
- Followed proper food handling methods and maintained correct temperature of food products.
Shift Lead/Server
JERRYS Restaurant
Fallon, NV
12.2020 - 04.2021
- Manage FOH and BOH, Serve/Hostess -rural country diner, Dishwasher, Cook/prep., Train new hires, Inventory/stock, Open/close, Transition through COVID
- Taught staff upselling techniques to meet revenue targets.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Production Associate
Tesla Gigafactory 1
Sparks, NV
06.2020 - 12.2020
- Battery/Powerwall department., Perform all duties -EM1 Negative/Positive bonding lines., Calibrating., Plate inspection, loading cells., Cross trained to help in many different positions., Conveyance, Troubleshooting., Started up Semi-Truck battery module line.
- Collaborated with team members to identify and resolve production issues in a timely manner.
- Recorded inspection results after production runs.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Analyzed data from daily operations reports to identify areas needing attention or adjustment.
Shift Lead/Cook
Flat Earth Pizza
Carson City, NV
01.2020 - 06.2020
- Manage back of the house duties., Train new hires., Smoke ALL meats, Food prep, cook open/close., Everything made in house, authentic brick oven, Inventory, ordering, bookkeeping., Help transition from inhouse dining to strictly Takeouts/ delivery - COVID HAPPENED., However WE Boosted Profits by 400%
Warehouse Package Handler/Shipping and Receiving
Hollister/Abercrombie and Fitch@ Radial
Reno, NV
09.2019 - 01.2020
- Hollister/ Abercrombie and Fitch, Estee lauder/Clinique, Outbound/inbound, Picking/ packing, Inventory control, Dock loading, Troubleshooting orders, Training of new employees.
In-Home Caretaker (for My Husband)
Self-employed
Fallon, NV
07.2016 - 11.2017
- Cared for my disabled Veteran husband 24/7 until his passing., Coordinate with care team, meds, treatments, transportation.
Assistant Shift Manager
Taco Bell
Fort Worth, TX
09.2015 - 07.2016
- Cashier Dining Room/Drive Thru, Food preparation/ serve, Inventory/ stock, Train new employees, Open/ close
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Delegated work to staff, setting priorities and goals.
- Assisted in implementation of production systems, policies and procedures.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Resolved customer complaints promptly and professionally.
Sub Health Aide
Churchill County School District
Fallon, NV
12.2013 - 09.2015
- Act as school nurse in their absence, Various school locations, Coordinate with student, parents/guardians, school staff, Charting /Vitals/Meds/First Aid
- Administered daily medications, checked vital signs and handled basic requests.
- Performed vital signs checks including temperature, pulse, respiration rate and blood pressure.
- Communicated effectively with family members concerning any changes in the condition of the patient.
- Followed asepsis procedures and safety standards to maintain healthy, secure and safe patient environment.
Bartender/Server/Cook
Knotty Pine Tavern
Graeagle, CA
07.2007 - 02.2011
- Worked in restaurant and bar, Performed opening and closing duties, Waited and bussed tables, Maintained safety and security of inventory and merchandise, Worked lunch, dinner, and late night shift
Teachers Aide/ Special Needs Attendant
Plumas Unified School District
Portola, CA
12.1998 - 02.2010
- Various positions at Elementary, Middle and High School, IEP development
- Created and implemented innovative lessons, Instructed students with disabilities, Recorded educational, social, and development milestones, Before and after school program
- Participated in parent-teacher conferences to discuss student progress.
- Conducted small group activities to reinforce learning objectives.
- Collected and coded various documents to prepare for filing, storage and processing.
Amazon Warehouse Associate
RIC2 Amazon Fulfillment Center
Reno, NV
09.2005 - 01.2008
- Peak season, Worked in a large item warehouse, Assisted with preparing the docks, Loaded/unloaded trucks and boxes, Operated pallet jacks and racking systems, Forklift/ Scissor lift, Quality Control
Education
Certificate - Small business management and entrepreneurship
University of Phoenix-Online Campus
01.2024
Associate - Human Services
Yuba Community College
06.1999
Certificate - Medical Assisting
C-TEC
Yuba City, CA06-1997
Certificate - Cna
C-TEC
Yuba City, CA05-1996
Skills
- Project Coordination
- Business Correspondence
- Effective Leadership
- POS Operations
- Employee Motivation
- Policy Enforcement
- Emergency Response
- Cost Control
- Managing Operations and Efficiency
- Preventive Maintenance
- Onboarding and Orientation
- Business Analysis and Reporting
Certification
- CNA, 04/01/96, 04/01/11, Assist long term care residents with daily activities. Vitals, wound care, administer meds. Have recertified multiple times.
- Forklift Certified, 10/01/05, 12/01/20, Operate forklift, scissor lift, pallet jack in warehouse environment. ( Amazon, Hollister/Abercrombie and Fitch, Tesla) Have recertified multiple times.
- Driver's License
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Languages
Spanish
Limited
Timeline
Student
University of Phoenix
10.2023 - Current
Delivery Driver/ Dinner Hero
UberEATS
09.2022 - 11.2022
Line Cook/Server
The Knuckle Saloon- STURGIS- (Black Hills Bike Rally)
07.2021 - 08.2021
Shift Lead/Server
JERRYS Restaurant
12.2020 - 04.2021
Production Associate
Tesla Gigafactory 1
06.2020 - 12.2020
Shift Lead/Cook
Flat Earth Pizza
01.2020 - 06.2020
Warehouse Package Handler/Shipping and Receiving
Hollister/Abercrombie and Fitch@ Radial
09.2019 - 01.2020
In-Home Caretaker (for My Husband)
Self-employed
07.2016 - 11.2017
Assistant Shift Manager
Taco Bell
09.2015 - 07.2016
Sub Health Aide
Churchill County School District
12.2013 - 09.2015
Bartender/Server/Cook
Knotty Pine Tavern
07.2007 - 02.2011
Amazon Warehouse Associate
RIC2 Amazon Fulfillment Center
09.2005 - 01.2008
Teachers Aide/ Special Needs Attendant
Plumas Unified School District
12.1998 - 02.2010
Certificate - Small business management and entrepreneurship
University of Phoenix-Online Campus
Associate - Human Services
Yuba Community College
Certificate - Medical Assisting
C-TEC
Certificate - Cna
C-TEC
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